Infrastructure and Cybersecurity Engineer

About the role

As an Infrastructure & cybersecurity Engineer, you will be responsible for designing, implementing, maintaining, and optimizing the organizations IT infrastructure (on-premises and cloud environments, networks, servers, storage, and end-user systems) to ensure high availability, performance, and reliability across Celitos client environments. You will evaluate and deploy technology solutions, manage cloud platforms, and drive infrastructure modernization initiatives aligned with client and business goals. You will also ensure that infrastructure is built and maintained with security best practices in mind, supporting compliance with regulatory requirements and incorporating appropriate controls into the technology stack. You will be a strategic technical leader, mentoring team members while partnering with other leaders to advance infrastructure capabilities and operational excellence across the organization.

Responsibilities

• Design, implement, and manage comprehensive IT infrastructure solutions tailored to the needs of Celitos clients, including standardized processes for system provisioning, configuration management, performance monitoring, capacity planning, and lifecycle management.
• Architect and deploy scalable, highly available infrastructure solutions including server environments, networking, storage, and cloud platforms to meet evolving client requirements.
• Evaluate and recommend IT solutions for projects, offering insights into systems, hardware, and software that align with client goals.
• Plan and execute infrastructure projects end-to-end, including data center builds, cloud migrations, and platform upgrades, ensuring on-time delivery and minimal business disruption.
• Monitor and benchmark server, and cloud performance, proactively identifying bottlenecks and implementing improvements to meet or exceed established SLAs and performance metrics.
• Design and implement robust disaster recovery, business continuity, and backup strategies to ensure data integrity and rapid recovery across client environments.
• Support and maintain core infrastructure solutions including backup systems, email and productivity platforms, endpoint management, mobile device management (MDM), and identity and access management systems, ensuring reliability and operational continuity.
• Develop and maintain infrastructure runbooks, operational playbooks, and escalation procedures to ensure consistent, efficient responses to system incidents and outages.
• Collaborate with internal teams, clients, and external technology partners to ensure timely delivery of infrastructure services, maintaining service level agreements and meeting contractual requirements.
• Serve as a trusted infrastructure advisor to clients, ensuring technology architectures are designed for scalability, resilience, and operational efficiency, with security best practices embedded throughout.
• Develop and deliver technology onboarding and training programs for clients, providing knowledge transfer on infrastructure platforms, tools, and operational best practices.
• Manage and support on-premises and cloud-based IT infrastructure components such as virtual server environments (VMware, Hyper-V), SAN/NAS storage, Windows Active Directory, DNS, DHCP, AWS, Azure, Google Cloud, and Microsoft 365 environments, tailored to operational needs.