Infra Delivery Manager

About the role

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the clouds running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Delivering capacity to existing Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve.
• Assisting & managing relationships with external vendors & contractors.
• Liaising with internal teams & management groups.
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Requirements

• Ability to travel to or commute between data center locations as needed.
• Willingness to temporarily work at alternative sites during training periods or until assigned facility becomes operational.
• Travel frequency will vary based on business needs and operational status of assigned facility.
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Basic qualifications

• Bachelor's degree or equivalent.
• 2+ years of Information Technology (IT) experience.
• 2+ years of management/team lead function experience.

Preferred qualifications

• 6+ years of data center design, construction, operations, or facility maintenance experience.
• Experience with network hardware: copper and optical fiber cabling, switches, routers.
• Experience analyzing metrics to drive business improvements.
• Experience representing your team or technical area to senior management.
• Experience working with engineering and technical teams to build automated solutions.
• Experience with Lean or Six Sigma analytical techniques.
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software).
• Knowledge of network cabling, optic types, and test equipment.
• Meets/exceeds Amazon's leadership principles requirements for this role.
• Meets/exceeds Amazon's functional/technical depth and complexity for this role.

Pay

USA, OH, New Albany - 78,400.00 - 137,300.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.