Infra Delivery Manager
Key job responsibilities
The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business.
You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure.
Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
Delivering capacity to existing Data Centers
Helping build and bring online new Data Centers
Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
Assisting & managing relationships with external vendors & contractors
Liaising with internal teams & management groups
Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
Essential Requirements
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Basic Qualifications
- Bachelor's degree or equivalent
- 2+ years of Information Technology (IT) experience
- 2+ years of management/team lead function experience