Information Technology Specialist Programming 2 - Hourly
NYS Office of Information Technology Services · New York, NY · 1 mo ago
HybridEngineeringFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, EEO etc. Must preserve all substantive info.
We need to parse the description.
Content:
- Intro: "Description Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. Under the direction of an Information Technology Specialist 3, SG-23, within the Chief Technology Office/Enterprise Network Services/Voice Operations group, the Information Technology Specialist 2, SG-NS, will be responsible for advanced analysis, engineering, implementation, and support of technologies within the UniteNY IP telephony and virtual meetings applications environment. The UniteNY environment has grown to support statewide customers, two data centers that are geographically separated, a highly complex core infrastructure and the enterprise video solution."
That's about the role.
Then "Specific Duties Include, But Are Not Limited To" list.
List items:
- Perform provisioning (Move, Add, Change, Delete – MACD) and incident support for ITS telephony, video conferencing, and online meetings environments.
- Triage ITSM resolver queues to ensure incidents and service requests are handled in a timely fashion.
- Coordinate with system vendors and carriers for MACD support and trouble ticket break/fix work.
- Implement and support changes to ITS telephony, video conferencing, and online meetings environments; to include development of service notifications and related communications.
- Work with ITS project teams to ensure timely, complete, and appropriate delivery of services to ITS clients.
- Review business requirements documents to ensure UniteNY user needs are met and delivered on time.
- Develop and maintain system documentation, including detailed written technical procedures and reports.
- Working outside of normal business hours and on-call will be required due to the 24x7x365 nature of the systems supported by this team as well as the nature of the work required to implement services.
- Occasional travel may be required.
Then "Qualifications Minimum Qualifications" list:
- A bachelor's or higher-level degree in any field and one year of experience in information technology; OR
- 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. OR
- Two years of professional experience in information technology.
Then "Additional Comments" includes:
- ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis.
- It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
- Some positions may require fingerprinting.
- Some positions may require up to 25% travel and/or lifting up to 50 lbs.
- Some positions are pending Civil Service approval.
- Details of position(s) will be described further if you are selected for an interview.
- If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary.
- Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
Then "Benefits of Working for NYS" list:
- Generous benefits package, worth 65% of salary, including:
- Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF.
- Up to three (3) days of professional leave annually to participate in professional development
- Health Care Benefits
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost
- Additional Benefits
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.
Then "The Office of Information Technology Services is an equal opportunity employer..." That's EEO boilerplate, should be removed.
Also "We encourage all individuals with disabilities to apply." Remove.
We need to include sections: About the role (maybe heading "About the role") for intro paragraph. Responsibilities (duties). Requirements (maybe qualifications). Benefits. Pay (location adjustments). Schedule? Not explicitly given; only mention working outside normal business hours and on-call required, occasional travel. That could be schedule? The rule: include Schedule section only if posting actually states them. It mentions working outside normal business hours and on-call will be required due to 24x7x365 nature. That's schedule info. So we could include a Schedule section with that detail. Also occasional travel may be required (maybe also schedule). We'll include schedule.
Pay: location adjustments given. So include Pay section with those details.
Skills: Not explicitly listed; maybe not needed.
We must not repeat job title as heading.
We must not include Job ID etc.
We must not include boilerplate like EEO.
We must preserve all substantive info.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. No job title heading. No Job ID etc. Remove boilerplate, navigation, EEO etc. Must preserve all substantive info.
We need to parse the description.
Content:
- Intro: "Description Duties Description The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. Under the direction of an Information Technology Specialist 3, SG-23, within the Chief Technology Office/Enterprise Network Services/Voice Operations group, the Information Technology Specialist 2, SG-NS, will be responsible for advanced analysis, engineering, implementation, and support of technologies within the UniteNY IP telephony and virtual meetings applications environment. The UniteNY environment has grown to support statewide customers, two data centers that are geographically separated, a highly complex core infrastructure and the enterprise video solution."
That's about the role.
Then "Specific Duties Include, But Are Not Limited To" list.
List items:
- Perform provisioning (Move, Add, Change, Delete – MACD) and incident support for ITS telephony, video conferencing, and online meetings environments.
- Triage ITSM resolver queues to ensure incidents and service requests are handled in a timely fashion.
- Coordinate with system vendors and carriers for MACD support and trouble ticket break/fix work.
- Implement and support changes to ITS telephony, video conferencing, and online meetings environments; to include development of service notifications and related communications.
- Work with ITS project teams to ensure timely, complete, and appropriate delivery of services to ITS clients.
- Review business requirements documents to ensure UniteNY user needs are met and delivered on time.
- Develop and maintain system documentation, including detailed written technical procedures and reports.
- Working outside of normal business hours and on-call will be required due to the 24x7x365 nature of the systems supported by this team as well as the nature of the work required to implement services.
- Occasional travel may be required.
Then "Qualifications Minimum Qualifications" list:
- A bachelor's or higher-level degree in any field and one year of experience in information technology; OR
- 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. OR
- Two years of professional experience in information technology.
Then "Additional Comments" includes:
- ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis.
- It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.
- Some positions may require fingerprinting.
- Some positions may require up to 25% travel and/or lifting up to 50 lbs.
- Some positions are pending Civil Service approval.
- Details of position(s) will be described further if you are selected for an interview.
- If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary.
- Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
Then "Benefits of Working for NYS" list:
- Generous benefits package, worth 65% of salary, including:
- Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF.
- Up to three (3) days of professional leave annually to participate in professional development
- Health Care Benefits
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost
- Additional Benefits
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.
Then "The Office of Information Technology Services is an equal opportunity employer..." That's EEO boilerplate, should be removed.
Also "We encourage all individuals with disabilities to apply." Remove.
We need to include sections: About the role (maybe heading "About the role") for intro paragraph. Responsibilities (duties). Requirements (maybe qualifications). Benefits. Pay (location adjustments). Schedule? Not explicitly given; only mention working outside normal business hours and on-call required, occasional travel. That could be schedule? The rule: include Schedule section only if posting actually states them. It mentions working outside normal business hours and on-call will be required due to 24x7x365 nature. That's schedule info. So we could include a Schedule section with that detail. Also occasional travel may be required (maybe also schedule). We'll include schedule.
Pay: location adjustments given. So include Pay section with those details.
Skills: Not explicitly listed; maybe not needed.
We must not repeat job title as heading.
We must not include Job ID etc.
We must not include boilerplate like EEO.
We must preserve all substantive info.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
... intro paragraph ...
Responsibilities
- ... ...
Requirements
- ... ...
Benefits
- ... ...
Pay
... location adjustments ...
Schedule
... working outside normal business hours, on-call required, occasional travel ...
We need to ensure we don't include filler like "commensurate with experience". Not present. We need to ensure we don't duplicate lines. Let's extract exact text. Intro paragraph: "The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. Under the direction of an Information Technology Specialist 3, SG-23, within the Chief Technology Office/Enterprise Network Services/Voice Operations group, the Information Technology Specialist 2, SG-NS, will be responsible for advanced analysis, engineering, implementation, and support of technologies within the UniteNY IP telephony and virtual meetings applications environment. The UniteNY environment has grown to support statewide customers, two data centers that are geographically separated, a highly complex core infrastructure and the enterprise video solution." We'll put that in. Responsibilities list: each bullet. We'll copy exactly as given. Requirements list: three options. We'll format as
- ... OR ... etc. Might need to keep OR separators inside li? Could split into separate li for each option. The original says: Minimum Qualifications A bachelor's or higher-level degree in any field and one year of experience in information technology; OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology. OR Two years of professional experience in information technology. We can make three li items. Benefits: need to capture all bullet points. List: - Generous benefits package, worth 65% of salary, including: - Holiday & Paid Time Off - Thirteen (13) paid holidays annually - Up to Thirteen (13) days of paid vacation leave annually - Up to Five (5) days of paid personal leave annually - Up to Thirteen (13) days of paid sick leave annually for PEF. - Up to three (3) days of professional leave annually to participate in professional development - Health Care Benefits - Eligible employees and dependents can pick from a variety of affordable health insurance programs - Family dental and vision benefits at no additional cost - Additional Benefits - New York State Employees’ Retirement System (ERS) Membership - NYS Deferred Compensation - Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds - Public Service Loan Forgiveness (PSLF) - And many more. We need to preserve all. Could nest lists? The instruction: Use
- for any list of duties/requirements/benefits. So we can have top-level ul for benefits, and inside we can have sublists? Probably okay to have nested ul. We'll keep simple: each benefit as li, maybe with subpoints as separate li? Might be okay.
Simplify: produce a flat list of all benefit items, but we need to keep meaning. Could do:
- Generous benefits package, worth 65% of salary, including:
- Holiday & Paid Time Off
- Thirteen (13) paid holidays annually
- Up to Thirteen (13) days of paid vacation leave annually
- Up to Five (5) days of paid personal leave annually
- Up to Thirteen (13) days of paid sick leave annually for PEF.
- Up to three (3) days of professional leave annually to participate in professional development
- Health Care Benefits
- Eligible employees and dependents can pick from a variety of affordable health insurance programs
- Family dental and vision benefits at no additional cost
- Additional Benefits
- New York State Employees’ Retirement System (ERS) Membership
- NYS Deferred Compensation
- Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
- Public Service Loan Forgiveness (PSLF)
- And many more.
- ...
- ...
. That's fine.
We'll implement.
Pay: location adjustments: "If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay."
We'll put in
. Schedule: "Working outside of normal business hours and on-call will be required due to the 24x7x365 nature of the systems supported by this team as well as the nature of the work required to implement services. Occasional travel may be required." We'll put in
. Now ensure we removed EEO etc. Let's craft final HTML. Check no duplicate lines. We'll output:
About the role
The New York State Office of Information Technology Services (ITS) provides operational support 24 hours a day, 7 days a week, 365 days of the year, supporting more than 4,900 applications for 53 New York State Agencies. Under the direction of an Information Technology Specialist 3, SG-23, within the Chief Technology Office/Enterprise Network Services/Voice Operations group,