INFORMATION TECHNOLOGY SPECIALIST II

About the role

Under general direction provided by the Functional Manager (IT Manager I), the General Accounting Business Lead (IT Specialist II) is responsible for performing a variety of complex analytical and IT support activities for the CSPS IT Project, a project to improve and replace the current personnel, payroll, and travel systems. CSPS is delivering an innovative and modern Human Capital Management (HCM) solution to streamline business processes for Position Control, Personnel Administration, Benefits Administration, Time Management, Travel and Expense Management, Payroll, and General Accounting.

The incumbent will perform a wide variety of analytical activities in the areas of business process analysis, system design analysis, problem resolution, and legislative analysis. The IT Specialist II will combine complex analysis for business needs with project management tasks, which includes personnel and payroll systems design planning and implementation activities for a highly complex IT project.

The IT Specialist II has overall responsibility for the design, development, configuration, testing and implementation for the General Accounting core functionality and will oversee the work of internal and vendor business analyst resources to ensure project standards and business needs are met.

The incumbent must demonstrate the highest level of expertise in business systems analysis techniques and System Development Lifecycle (SDLC) practices, Agile Framework/Scaled Agile Framework, the Project Management Lifecycle (PMLC), CA-Project Management Framework (PMF), Change Control principles and practices, and an understanding of customer service concepts, and requirements development methodologies.

Responsibilities

• Guide the development and elaboration of plans and artifacts.
• Exercise independence and provide leadership in the design, development, configuration, and implementation of the future solution.
• Provide expert advice on system functionality to vendors and make decisions on issues that arise.
• Act as lead with vendor staff to perform design, system configuration, development, and implementation activities to complete the necessary project documentation utilizing industry standards and methodologies; and maintain project documentation.
• Lead design sessions with various internal and external stakeholders such as project team members, SCO management, and external agencies (department HR staff, control agencies, etc.).
• Conduct fit gap analysis and provide alternative solutions.
• Conduct analysis to identify any impacts to requirements as a result of legislative change as well as unanticipated business needs exposed during design, development, configuration, testing, and implementation of the future solution.
• Utilize the project change control process to identify impacts and to obtain the necessary approvals.
• Conduct quality assurance reviews to ensure requirements are met and the future solution functions as expected.
• Provide recommendations regarding acceptance of contractor deliverables.
• Responsible for collaboration and identification, development, and documentation of test scenarios and test scripts with expected outcomes using the projects IBM Engineering Workflow Management tool.
• Participate in all test phases and identify and document defects found and work with the system integrator to resolve and re-test until the solution is working as required.
• Provide updates to management on the status of testing and system acceptance.
• Recommend, plan and assist in the development of statewide policies (for approval by control agencies), procedures and processes for the future solution.
• Work with other work streams, technical and non-technical team members (state and vendor) in interface specification development and testing; report specification development and testing; assist the Organizational Change Management (OCM) Team in garnering stakeholder acceptance; conversion mapping and testing; and provide input into development of training materials.
• Meet regularly with the project management office to provide status reports and to provide input on, or recommendations for, project plans, direction, staffing, priorities and sensitive policy and legal issues.
• Represent the SCO on various functional and technical focus groups, task forces comprised of departmental, control agency, and labor union representatives, to facilitate change and business improvements to support the state's personnel and payroll project goals and objectives using information technology methods; and engage in business relationships requiring tact and perspective.
• Work with control agencies to implement newly discovered changes that are necessary to accommodate the business functions and processes supported by the new system and to resolve issues impacting the efficiency of the business practices.

Qualifications

• Current employment in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility.
• Meet the Minimum Qualifications stated in the Classification Specification(s).

Required application documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please submit a Statement of Qualifications (SOQ) responding to the prompts below. The SOQ should be no longer than one page in length and size 12 font. Applications submitted without a SOQ in a narrative format will automatically be excluded from the recruitment process.
  Prompt: Describe your experience and the qualifications you possess that would make you a successful candidate for this position. Resumes and cover letters cannot be substituted for the SOQs. Applications submitted without the SOQ will not be considered for the position.

Pay

• $8,625.00 - $11,557.00 A
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Schedule

• Permanent, Full Time
• Hybrid