Information Technology Specialist 2, (SG-18)(NYHELPS) Item# 07136

Duties

Perform or assist in performing technical and agency program support of IT activities related to network and system design, configuration, maintenance, and security; customer support; business/systems analysis and design which may include web site development and administration of a transactional, dynamic or interactive web site; and the design and development of database systems.

Minimum Qualifications

• A bachelor's or higher-level degree in any field and one year of experience in information technology.
• A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses.
• 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.
• A total of two years of experience in information technology.

Additional Comments

• Preferred Qualifications/Knowledge, skills, and abilities:
  • Demonstrated experience in Object Oriented Programming OR Object-Oriented Programming coursework.
  • Demonstrated experience with SQL.
  • Demonstrated experience with PeopleSoft.
  • Demonstrated experience with programming tools/IDEs (ie: Eclipse, Ultra Editor, etc.).
  • Demonstrated experience with database management tools (ie: Oracle SQL Developer, PL/SQL Developer, TOAD, etc.).
  • Proficient at communicating with technical staff and customers alike.
  • Strong analytical thinker with excellent troubleshooting and problem-solving skills.
  • Demonstrated experience in handling high pressure situations, including the ability to work under tight deadlines, troubleshoot production issues (both during shift and on-call), and able to shift priorities with minimal guidance.
  • Demonstrated experience in adapting to new technologies as the environment changes.
  • Strong self-starter, with ability to pick up quickly on new technologies even when formal training and access to in-house experts are limited.