Information Technology Solutions Architect

About the role

The IT Solution Architect is responsible for Warehouse and Distribution applications and the end-to-end delivery and support of technology solutions that enable DC operations. This role partners closely with business stakeholders and leads end-to-end solution delivery through design, build, testing, deployment, and production support, coordinating with vendors and managed service partners (on-site and offshore) to deliver stable, scalable solutions.

Responsibilities

• Translate complex business requirements into sustainable solution designs for enhancements, changes, and new capabilities, leveraging standard SAP functionality, custom development, and third-party products as appropriate.
• Lead requirements discovery and process workshops; document solution requirements and produce high-quality functional specifications.
• Provide solution leadership across the delivery lifecycle: design, build oversight, testing strategy (unit/SIT/UAT), cutover planning, go-live, and hypercare.
• Define and execute test plans, coordinate integration testing, and support user acceptance testing to ensure end-to-end process integrity.
• Review and approve solution designs; recommend improvements to reduce complexity, improve supportability, and increase operational performance.
• Lead process analysis and re-engineering efforts, connecting current-state issues to future-state solutions and measurable outcomes.
• Partner with business leaders on change impacts, corrective/preventive actions, and adoption planning to minimize operational disruption.
• Provide production support and ensure timely incident resolution; drive root cause analysis and recurring issue elimination.
• Ensure compliance with change management, SOX controls, and cybersecurity standards; participate in access/security reviews and control validation.
• Establish and enforce standards and best practices, including cross-functional fit-gap reviews and alignment with architecture principles.
• Capture and manage project scope, schedule, and budget; manage competing priorities and ensure delivery aligns to agreed scope and timelines.

Qualifications

• Bachelor’s degree (or foreign equivalent) in Computer Science, Engineering, or a related field (or equivalent experience).
• Minimum 10 years of SAP experience in SAP ECC and/or SAP S/4HANA, with deep Warehouse and Distribution execution expertise in high-volume operations.
• Proven experience designing, configuring, and supporting SAP modules that directly drive warehouse and shipping execution: MM (procurement and inbound execution touchpoints, material/vendor master impacts), IM (goods movements, inventory adjustments, cycle counts, stock status controls), WM (bin management, putaway/picking strategies, transfer orders, RF processes, exception handling), SD (order-to-delivery execution touchpoints, delivery relevance, shipping point logic), LE-Shipping (delivery processing, picking, packing, staging, and PGI).
• SAP EWM experience is a plus.
• Strong ability to own end-to-end process design and drive fit-gap decisions, balancing standard SAP capabilities vs. sustainable customization.
• Demonstrated leadership in system delivery and operational support across the full lifecycle: design, build oversight, SIT/UAT, cutover, go-live, and hypercare.
• Experience supporting warehouse-related integrations and end-to-end process troubleshooting across SAP and external systems (e.g., IDoc/API/EDI/middleware; 3PL, carriers/parcel, voice/RF, route planning, automation/WCS).
• Proven track record supporting Warehouse and Distribution solutions and business processes, including familiarity with common Warehouse and Distribution KPIs.
• Experience in process analysis/redesign, stakeholder management, and coordinating delivery across multiple teams.
• Able to influence decisions across business and IT stakeholders without direct authority, driving alignment on scope, design tradeoffs, and priorities.
• Strong communication skills (written and verbal) with the ability to work effectively with both technical teams and business leaders.
• Highly developed collaboration skills to effectively influence internal and external stakeholders, including the Coke One North America Organization (CONA), and other software solution providers.