Information Technology Manager

About Rubbercraft

Rubbercraft (RCC) is a trusted leader in engineered elastomer solutions serving the aerospace, defense, and industrial markets. Our team designs and manufactures precision-molded seals, gaskets, and custom rubber components that perform in the most demanding environments. We take pride in craftsmanship, collaboration, and a culture built on innovation and reliability.

About the Role

Rubbercraft is seeking an IT Manager to lead the implementation of our new Epicor ERP system and serve as a strategic technology partner to the business. This role will initially focus on delivering a successful ERP implementation and will transition into ownership of ongoing IT operations, Epicor administration, business intelligence, reporting, and continuous process improvement. This is a highly visible leadership role that partners closely with executive leadership to modernize business systems, improve operational efficiency, and deliver data-driven insights across the organization.

Job Responsibilities

• Lead the end-to-end implementation of Epicor ERP across the organization.
• Develop and manage the project roadmap, timeline, budget, and implementation resources.
• Coordinate internal stakeholders, consultants, and Epicor implementation partners.
• Manage testing, data migration, cutover planning, go-live activities, and post-implementation stabilization.
• Identify and mitigate project risks while ensuring successful delivery.
• Lead change management, user training, and adoption initiatives.
• Drive business process improvements across Manufacturing, Finance, Supply Chain, Engineering, Sales, Customer Service, and Quality.
• Serve as the primary administrator for the Epicor ERP system following implementation.
• Manage day-to-day IT operations, infrastructure, vendor relationships, and technology support.
• Develop and execute an IT strategy aligned with business objectives.
• Lead ongoing ERP enhancements, system optimization, and continuous improvement initiatives.
• Develop executive dashboards and KPIs that provide meaningful business insights.
• Create and maintain business intelligence solutions utilizing Epicor BAQs, SQL, SSRS, Power BI, and other reporting tools.
• Develop self-service reporting capabilities for business users.
• Automate recurring operational and financial reports.
• Support manufacturing, inventory, quality, supplier, customer, and financial reporting.
• Ensure enterprise data integrity and reporting accuracy.
• Support cybersecurity initiatives and IT governance.
• Maintain IT controls supporting Controlled Unclassified Information (CUI) requirements.
• Partner with internal stakeholders to maintain user access controls, data governance, and security best practices.

Qualifications

• Bachelor's degree in Information Technology, Business, Engineering, Project Management, or a related field preferred. Equivalent combinations of education and experience will also be considered.
• 7+ years of ERP implementation and/or ERP administration experience.
• 3+ years leading enterprise software implementation projects.
• Strong understanding of manufacturing business processes.
• Excellent project management, communication, and stakeholder management skills.

Preferred Qualifications

• Epicor ERP implementation and/or administration experience.
• Manufacturing experience within aerospace, defense, medical device, or other regulated industries.
• Experience with SQL Server, Epicor BAQs, BPMs, SSRS, Power BI, REST APIs, Microsoft 365, and Azure.
• Experience supporting CUI environments, NIST SP 800-171, and/or CMMC compliance.
• PMP and/or ITIL certification preferred.

Success Measures

• Successfully deliver the Epicor ERP implementation on time and within budget.
• Establish stable ERP operations with high user adoption.
• Develop executive dashboards and reporting that improve business decision-making.
• Maintain reliable IT operations while driving continuous process improvements and supporting a secure technology environment.

Benefits

• Medical, dental, and vision coverage
• Short and long-term disability coverage
• Accident insurance and critical illness insurance
• Basic and supplemental life insurance
• Employee assistance program
• Retirement savings and matching
• Other developmental opportunities