Information Technology Manager

About the role

Reports to Chief Information Officer and supervises the Information Technology staff. Twelve-month position represented by Local 818.

Qualifications

• Bachelor’s degree in information systems, computer science, business administration, or a Master’s degree in Educational Technology (or similar field).
• Five to seven years of progressively responsible experience in information systems analysis and deployment, network administration, and hardware and network infrastructure design and implementation.
• At least three years in a supervisory, project management, or operations management role, or an equivalent combination of education and experience that demonstrates the ability to perform the duties of the position.
• Knowledge of PowerSchool, MUNIS, SQL, Oracle, Access, Object Reporting, Google Apps, Google Drive, Apple iPad MDM, Windows Server, and other school/education technology resources is strongly preferred.
• Excellent written and verbal communication skills, critical thinking ability, and the capacity to evaluate and prioritize critical systems and workflow processes.

Responsibilities

• Consult with the CIO and Deputy/Assistant Superintendents to determine management information needs and integration of technology in an educational setting.
• Lead the development of the District’s short- and long-term technology plan and provide technical support to district departments.
• Hire, supervise, and evaluate Network Administrator, Applications Support Specialists, Network Technicians, and other IT staff.
• Co-chair the District technology subcommittee and participate on any committee involving IT matters.
• Oversee the information technology component of PowerSchool (technical issues, account set-up, registration, report cards, progress reports, transcripts, scheduling, etc.).
• Research, evaluate, and recommend upgrades, repairs, and maintenance for existing systems (hardware and software).
• Design, develop, and implement new systems to meet the district’s information technology needs.
• Oversee the acquisition of compatible computer hardware, software, and applications.
• Manage and supervise operations to achieve goals within available resources; plan and organize workloads and staff assignments; conduct department staff meetings.
• Train, motivate, and evaluate all information technology staff.
• Plan and manage the Local Area Network (LAN) for East Hartford Public Schools.
• Coordinate training classes and programs for district employees as needed.
• Maintain knowledge of state-of-the-art hardware, software, PC network design, development, integration and maintenance, as well as email, interactive applications, and geographic information systems.
• Prepare the annual division operational and capital budget, present and defend budget requests.
• Install and test new software products.
• Develop and maintain an industry-standard data backup protocol and ensure the integrity of the District’s data.
• Maintain awareness of industry trends in cyber-security and ensure District data is adequately protected from emerging threats.
• Prepare project reports and inform the Business Services Director of project status and problems.
• Establish criteria for drafting RFPs for the district’s IT needs.
• Place and follow up on service calls to outside hardware/software support vendors to ensure prompt and appropriate repair.
• Assure the effective and efficient use of personnel, materials, facilities, time, and budgeted funds for hardware and/or software.
• Assist the Performance Office with oversight and management of the online staff evaluation platform.
• Assist the Performance Office with State reporting requirements and submissions.
• Perform other functions as determined by the Director of Business Services and/or the Superintendent.

Pay

$127,017 per year (per contract).