Information Technology Manager
Dart Entities · Naperville, IL · 2 wk ago
On-siteInformation TechnologyFull-time
What You’ll Own
- IT Operations Leadership
- Manage and develop a small team (3–5 generalist IT staff)
- Establish structure, priorities, and accountability
- Move the team from reactive firefighting to proactive operations
- Warehouse Systems & Business-Critical Tech Support and optimize WMS platforms (e.g., Infios E3PL / Accellos)
- Manage EDI workflows via Ramp Systems EDI and 1EDI HQ
- Ensure uptime and performance across warehouse operations
- Infrastructure & Network
- Oversee on-prem VM environment (Nutanix)
- Manage networking stack (Cisco Meraki, Ubiquiti UniFi, Cato Networks)
- Maintain Active Directory and core systems
- Hands-On Technical Work
- Troubleshoot critical issues end-to-end (not just escalate)
- Write and optimize SQL across: SQL Server, Oracle, Progress OpenEdge
- Support reporting tools: SSRS, Power BI, Crystal Reports
- Vendor & Project Management
- Hold vendors accountable for deliverables and timelines
- Lead system implementations, upgrades, and integrations
- Eliminate “black box” dependencies where possible
- Strategy & Budget
- Own IT budgeting and cost control
- Identify opportunities to improve systems, reduce cost, and increase efficiency
- Partner with leadership to align IT with business goals
What Success Looks Like
- IT moves from reactive firefighting to structured, predictable operations
- Vendors are managed, not relied on blindly
- Systems are stable, documented, and improving
- Ledgers can focus on strategy instead of daily IT issues