Information Technology Co op WF (Jan - Aug 2027)
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real specific content.
We need to parse the posting.
Key info:
- Company: Doosan Digital Innovation America, LLC (DDIA) affiliate of Doosan Bobcat.
- Location: West Fargo, ND
- Internship program: robust internship program for college students; co-op positions eight-month long; referred to as "co-op"; considered true employee.
- Primary objective: act as primary interface to end user computing services; works with End User Computing Analysts and customers; provide services and help resolve computing and network device problems.
- Role & Responsibility: Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem. Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.
- Job Requirement: Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science; 3.0 or higher GPA preferred; Be able to commit to Doosan Information and Communications America for the entire term of the co-op (8 months); High level of motivation and independence; Strong background with Windows based software troubleshooting; Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint); Excellent oral and written communication skills; Strong Interpersonal skills; Work under pressure and prioritize and manage workload; Ability to complete assigned activities as well as meet milestones; Ability to multi-task technical fast; A working knowledge and understanding of client computing technologies and their interworkings; Ability to follow written instructions; Must be knowledgeable in PC hardware and software; Strong Troubleshooting Skills.
- Experience Required: 0 >2 years (looks like 0-2 years? maybe "0 >2 years" meaning 0-2 years? We'll preserve as is.)
- Travel Required: Not mentioned? There's a line "Travel Required:" but no content after? Actually after Experience Required line there is "Travel Required: Doosan is committed to a diverse workforce..." Wait the text: "Experience Required: 0 >2 yearsTravel Required: Doosan is committed to a diverse workforce and is an Equal Opportunity Employer." It seems the formatting messed: after Experience Required line, then "Travel Required:" then immediately the EEO statement. So Travel Required line has no specific content; it's just a label then EEO. So we should not create a Travel section because no specific content. Also we should remove EEO boilerplate.
- Benefits, Pay, Schedule: Not mentioned specifically. There's no pay or schedule details. So we should not include those sections.
- About the role: Could be the introductory paragraph: "You have the knowledge, now gain the experience..." etc. That's about the role. We'll put that under About the role.
- Responsibilities: The Role & Responsibility paragraph.
- Requirements: The Job Requirement bullet list (though it's prose). We'll list as - items.
- Qualifications: Might overlap with Requirements; but we can combine? The instruction: prefer few substantive sections over many thin ones. We could have About the role, Responsibilities, Requirements (including qualifications and skills). Skills could be separate but we can include within Requirements. However we have a separate Skills heading possible if we have specific skills list. The posting includes many skill items: Windows troubleshooting, Microsoft Suite, communication, interpersonal, etc. Could be separate Skills section. But we need to avoid thin sections. Perhaps combine Requirements and Skills into one Requirements section that includes both. Or we could have Requirements (education, commitment, GPA) and Skills (technical and soft skills). That would be two sections, both substantive.
Let's decide: We'll have:
- About the role (intro paragraph)
- Responsibilities (role & responsibility)
- Requirements (education, standing, GPA, commitment, ability to commit 8 months)
- Skills (technical skills: Windows XP+, Windows Server 2008+, Microsoft Suite, PC hardware/software, troubleshooting, client computing technologies, ability to follow instructions, multi-task, work under pressure, prioritize, communication, interpersonal, etc.)
We need to ensure we preserve all substantive information. Let's extract each piece.
About the role: The paragraph after "Job Information": "You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime."
That's about the role.
Responsibilities: The block starting "This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems." Then "Role & Responsibility Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization.Repairing PCs & peripheral equipment.Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problemDocuments, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns.Simulates or recreates user problems to resolve operating difficulties. Recomends systems modifications to reduce user problems."
We need to keep that as prose or list? It's a paragraph; we can keep as
. Could also break into
but not required. We'll keep as .
Requirements: Education: Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science; 3.0 or higher GPA preferred; Be able to commit to Doosan Information and Communications America for the entire term of the co-op (8 months); High level of motivation and independence.
We'll list each as
- .
Skills: Strong background with Windows based software troubleshooting; Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint); Excellent oral and written communication skills; Strong Interpersonal skills; Work under pressure and prioritize and manage workload; Ability to complete assigned activities as well as meet milestones; Ability to multi-task technical fast; A working knowledge and understanding of client computing technologies and their interworkings; Ability to follow written instructions; Must be knowledgeable in PC hardware and software; Strong Troubleshooting Skills.
Also maybe "Experience Required: 0 >2 years" could be considered experience requirement. We could include that under Requirements or Skills? It's experience. Could be part of Requirements. We'll add as a requirement: Experience: 0-2 years (preserve as "0 >2 years").
We must not invent or summarize away detail. Keep exact phrasing? We should preserve the substance but can rephrase slightly? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the information but we can format as list items; we can keep the substance but not necessarily verbatim. Probably okay to paraphrase as long as we keep the meaning. Safer to keep close to original.
Let's extract each bullet exactly as appears:
- Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science
- 3.0 or higher GPA preferred
- Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months)
- High level of motivation and independence
- Strong background with Windows based software troubleshooting
- Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint)
- Excellent oral and written communication skills
- Strong Interpersonal skills
- Work under pressure and prioritize and manage workload
- Ability to complete assigned activities as well as meet milestones
- Ability to multi-task technical fast
- A working knowledge and understanding of client computing technologies and their interworkings
- Ability to follow written instructions
- Must be knowledgeable in PC hardware and software
- Strong Troubleshooting Skills
- Experience Required: 0 >2 years
We could split: first four as Requirements (education, GPA, commitment, motivation). The rest as Skills (technical, communication, etc.) plus experience.
But we need to avoid thin sections. If we put all in one Requirements section, it's okay. But we have a separate Skills heading maybe redundant. Let's decide: We'll have About the role, Responsibilities, Requirements (including education, commitment, GPA, motivation, experience), Skills (technical and soft skills). That's four sections.
Check if any section becomes thin: Skills will have many items, good.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce:
About the role
You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime.
Responsibilities
This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem. Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.
Requirements
- Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science
- 3.0 or higher GPA preferred
- Be able to commit to Doosan Information and Communications America for the entire term of the co-op (8 months)
- High
. Could also break into
- but not required. We'll keep as
- .
Skills: Strong background with Windows based software troubleshooting; Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint); Excellent oral and written communication skills; Strong Interpersonal skills; Work under pressure and prioritize and manage workload; Ability to complete assigned activities as well as meet milestones; Ability to multi-task technical fast; A working knowledge and understanding of client computing technologies and their interworkings; Ability to follow written instructions; Must be knowledgeable in PC hardware and software; Strong Troubleshooting Skills.
Also maybe "Experience Required: 0 >2 years" could be considered experience requirement. We could include that under Requirements or Skills? It's experience. Could be part of Requirements. We'll add as a requirement: Experience: 0-2 years (preserve as "0 >2 years").
We must not invent or summarize away detail. Keep exact phrasing? We should preserve the substance but can rephrase slightly? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the information but we can format as list items; we can keep the substance but not necessarily verbatim. Probably okay to paraphrase as long as we keep the meaning. Safer to keep close to original.
Let's extract each bullet exactly as appears:
- Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science
- 3.0 or higher GPA preferred
- Be able to commit to Doosan Information and Communications America for the entire term of the co-op(8 months)
- High level of motivation and independence
- Strong background with Windows based software troubleshooting
- Windows XP+ and Windows Server 2008+ and the Microsoft Suite (Word, Excel, Access, and PowerPoint)
- Excellent oral and written communication skills
- Strong Interpersonal skills
- Work under pressure and prioritize and manage workload
- Ability to complete assigned activities as well as meet milestones
- Ability to multi-task technical fast
- A working knowledge and understanding of client computing technologies and their interworkings
- Ability to follow written instructions
- Must be knowledgeable in PC hardware and software
- Strong Troubleshooting Skills
- Experience Required: 0 >2 years
We could split: first four as Requirements (education, GPA, commitment, motivation). The rest as Skills (technical, communication, etc.) plus experience.
But we need to avoid thin sections. If we put all in one Requirements section, it's okay. But we have a separate Skills heading maybe redundant. Let's decide: We'll have About the role, Responsibilities, Requirements (including education, commitment, GPA, motivation, experience), Skills (technical and soft skills). That's four sections.
Check if any section becomes thin: Skills will have many items, good.
Now we need to output HTML fragment only, no /, no markdown.
We'll produce:
About the role
You have the knowledge, now gain the experience. And why not with a global market-leading company? At Doosan Digital Innovation America, we offer a robust internship program to college students like you. Hone your creativity, critical thinking abilities, and your collaborative spirit, all while moving our company forward. Build your future on a foundation of proven success. For us innovation is key, we strive to produce an experience for students beyond other traditional internship programs. You will be referred to as a "co-op" and you will be considered a true employee. Co-op positions are an eight-month long opportunity. You don't need a lot of experience to join, just bold dreams and a strong work ethic. Give us eight months and we'll give you a path for a lifetime.
Responsibilities
This primary objective of this position is to act as the primary interface to the end user computing services that are supported by the IT Department to effect real time problem analysis and resolutions. Works directly with End User Computing Analysts and customers to provide services and help to resolve a variety of computing and network device problems. Provide support services for all end-user platforms, including desktop/laptop platforms, desktop image and standardization, security and mal-ware protection packages, desktop policies, and mobile computing/PDA standardization. Repairing PCs & peripheral equipment. Handles problems that the first-tier of help desk support is unable to resolve. May interact with network services, Datacenter services, or Application development to restore service or identify and correct the problem. Documents, tracks and monitors the problem to ensure a timely resolution in order to ensure customer satisfaction, eliminate downtime, and prevent cost overruns. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.
Requirements
- Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science
- 3.0 or higher GPA preferred
- Be able to commit to Doosan Information and Communications America for the entire term of the co-op (8 months)
- High
. Requirements: Education: Jr. or Sr. standing seeking a Bachelor’s Degree in MIS or Computer Science; 3.0 or higher GPA preferred; Be able to commit to Doosan Information and Communications America for the entire term of the co-op (8 months); High level of motivation and independence. We'll list each as