Information Technology Applications Analyst Level I/II

About the role

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 6/18/26, 9/18/26, 12/18/26.

Responsibilities

• Performs professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs.
• May perform duties within Application Development and/or Database Architecture.
• Improves County processes or services through research, design, implementation and maintenance of various software technology solutions.
• Communicates technical information to a wide variety of users.
• Interprets and explains pertinent County and Department policies and procedures.
• Recognizes and addresses problems, gathers, analyzes and evaluates data and information to reason logically and take appropriate actions and/or make recommendations.
• Provides user support in technology, troubleshoots system, software/application and legacy issues, resolves problems, reviews business processes and communicates user requirements/problems to a vendor or statewide system.

Requirements

• A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class.
• Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture.
• Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system.

Qualifications

• Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience.
• Experience may be substituted for the required education on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience.
• Proof of educational requirements must be submitted with the application.

Skills

• Knowledge of general operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program.
• Knowledge of principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems.
• Knowledge of data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity.
• Knowledge of industry standard hardware, software, operating systems and database software.
• Knowledge of tools and equipment used in testing the functionality of computer applications.
• Knowledge of principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service.
• Knowledge of principles and practices of technical documentation and training materials.
• Knowledge of modern office procedures, methods and equipment.
• Knowledge of various programming and scripting languages.
• Knowledge of program design and analysis.
• Knowledge of test plan and test case development and use.
• Knowledge of the software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy.
• Knowledge of mobile and web application design and development.
• Knowledge of database architecture and administration; design methods and techniques; security methods, procedures and best practices.
• Knowledge of related data/file management tools.
• Knowledge of techniques for defining logical relationships among data, processes or events.
• Knowledge of installing and configuring databases.
• Knowledge of maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security.
• Knowledge of data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations).
• Knowledge of optimizing databases for performance.
• Knowledge of implementing high availability, data warehousing and business intelligence platforms.

Benefits

Not specified.

Pay

• Level 1 - $7,353.24 - $9,385.58 /month
• Level 2 - $8,162.33 - $10,419.12 /month

Schedule

Not specified.