Business Systems Analyst II / Information Technology

About the role

Plan, analyze, design, test, implement and maintain hospital and/or outpatient business IT applications. Research and correct system and user problems. Works with various primary care clinics, specialty departments, ancillary departments, inpatient units and billing/finance to support practice and implement changes as needed to the existing systems.

Responsibilities

• Analyze, design, configure, test and maintain Children’s Hospital & Medical Center’s business applications through collaboration with members of care teams, operational leaders, technical team members and other relevant stakeholders.
• Research, analyze, troubleshoot and correct system components in a timely manner.
• Translate workflow requirements into efficient and effective application solutions.
• Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability and maintain EMR integrity.
• Participate and coordinate projects across applications as a subject matter expert in defining requirements for changing new & existing systems in alignment with department and organization priorities.
• Build and maintain positive relationships with customers through effective and consistent communication.
• Actively and accurately maintain issue lists; build documentation and coordination of team tasks as outlined by department policies.
• Perform other job related duties as assigned.

Requirements

• Regular attendance at work is an essential function of the job.
• Assists with end-user training and development as needed.
• Participates in on-call and monthly maintenance activities.

Qualifications

• Bachelor's Degree from an accredited college or university in Information Technology, a medical profession, or related field is required; experience may be substituted for education.
• Minimum 3 years experience in Information Technology or healthcare field.
• Required and Previous Epic application experience and certification.

Skills and Abilities

• Current technical knowledge of Information Technology, focusing on application development and support.
• Current knowledge of applying technology focused in the area of Healthcare.
• Skill in use of MS Office applications.
• Analytical and critical thinking skills necessary for problem solving.
• Ability to utilize critical thinking skills for problem solving.
• Ability to communicate effectively both verbally and in writing.
• Ability to work effectively and collaboratively in a diverse and multi-cultural environment.

Skills

• Must obtain job related certification within 9 months of hire and maintain the certification(s) for duration of employment in IT.
• Required Work after hours and on weekends as needed is an expectation of the job.

Benefits

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!