Information Systems Specialist – Public Sector
Location: Remote, United States • Level: Entry level
About the role
Help secure the software that critical systems depend on. RapidFort helps organizations reduce vulnerabilities and attack surface in containerized software. Our platform provides curated container images, runtime-based software reduction, and continuous security validation. We work with commercial customers and U.S. government teams operating in security-sensitive environments. We’re looking for an Information Systems Specialist to join our Public Sector team. This is an opportunity to build your technical career while supporting federal and DoD customers and learning container security and software supply chain technology from the engineers who build our platform. If you’ve developed your technical skills through military service, an internship, a co-op, a help desk, or another structured IT setting, we’d like to hear from you.
Responsibilities
- Support the day-to-day operation and troubleshooting of information systems used in federal and DoD environments.
- Work with Linux and Windows systems, networking, user access, and system configuration.
- Investigate customer issues, document your findings, resolve issues within your scope, and escalate complex problems to senior technical or engineering teams.
- Assist with installation, configuration, patching, system hardening, and security-related tasks.
- Maintain clear documentation, system inventories, and configuration records.
- Support compliance activities by gathering information and following established procedures.
- Learn RapidFort’s platform and develop practical knowledge of container security, vulnerability management, and the software supply chain.
Requirements
- U.S. citizenship
- Active Secret clearance
- Occasional travel to customer sites
Qualifications
- 0–2 years of professional IT experience (military service, internships, co-ops, help desk work, or substantial hands‑on lab experience welcome)
- Bachelor’s degree in Information Systems, IT, Cybersecurity, Computer Science, or related field, or equivalent military technical training
- U.S. citizenship and an active Secret clearance
- Foundation in operating systems, networking