Information Systems Coordinator

Overview

This position provides desktop and field-based IT support to Big Sky Resort employees and guests. The role operates with general direction from management while performing assigned tasks independently.

Responsibilities

• Provide desktop PC support to Big Sky Resort employees and customers.
• Aid in administering and maintaining production servers and enterprise applications that support Big Sky Resort’s operations.
• Install and/or replace network devices such as switches, wireless access points, wireless bridges, webcams, printers, phones, etc.
• Organized, self-motivated, team player. Excellent communication and guest service skills with both technical and business team members.
• Judge situations accurately and thoroughly; look for ways to improve.
• Maintain network cabling infrastructure (indoor and outdoor).
• Repair or replace defective wiring. Install wiring to support renovation, relocation, or new construction.
• Terminate wiring. Use logic, team resources, documentation, external references, deductive reasoning, and/or vendor support, to resolve difficult problems.
• Maintain positive and functional vendor relationships.
• Provide new users with basic instruction.
• Develop innovative ways to improve and/or streamline current processes.
• Maintain stocks of consumable supplies.
• May be assigned additional tasks by management.

Qualifications

• Require a minimum of High School diploma or equivalent.
• Desire 2 years related work experience.
• Knowledge of and experience with CAT5 / CAT 6 cabling.
• Computer literacy and proficiency with Microsoft Windows and Microsoft Office applications is required.
• Continues learning and developing job-related knowledge and skills.
• Ability to use basic hand tools.
• Ability to use logic, vendor support, reference manuals, Internet resources, and documentation to solve problems is required.
• Valid driver’s license with an acceptable driving record for company insurance purposes.
• Ability to ski or snowboard at or above the beginner level to perform on-mountain tasks.