Information Systems Analyst - Public Works

About the role

The City of San José, the Capital of Silicon Valley, is seeking an Information Systems Analyst (ISA) within the Enterprise GIS team. The position is responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects.

Responsibilities

• Administer Enterprise GIS server environment (ArcGIS Enterprise, VertiGIS Studio, FME Server), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; and maintaining system documentation.
• Meet with business owners and end users to gather and document requirements for GIS solutions.
• Design, build, and deploy mapping applications on the ArcGIS platform.
• Provide documentation, training, and support to end users.
• Develop and maintain web mapping applications using VertiGIS Studio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows.
• Develop and maintain complex geoprocessing routines and ETL workbenches using FME and/or Python.
• Conduct data modeling and design activities for new datasets by analyzing inputs and developing appropriate schemas in alignment with City standards.
• Build and support GIS integrations with city business systems.
• Lead large-scale, cross-department Enterprise GIS projects.
• Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources.
• Train end users on enterprise standards and best practices; provide development oversight and guidance.

Requirements

The ideal candidate will possess the following competencies, as demonstrated in past and current employment history:

• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts.
• Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Demonstrates ability to isolate and resolve performance and other technical issues within a complex enterprise server environment.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Project Management - Ensures support for projects and implements agency goals and strategic objectives.