Information Systems Advisor II - Integration Management

Duties and Responsibilities

• Technical Engineering & Solution Delivery
• Design, build, and maintain enterprise integrations using MuleSoft, API-led connectivity, Java, and related integration technologies
• Develop and maintain REST APIs, data transformations, orchestration flows, and integration pipelines
• Ensure solutions follow enterprise architecture patterns, security controls, and reusable integration standards
• Carry out troubleshooting, performance tuning, and root-cause analysis for integration issues
• Team Supervision & Work Coordination
• Oversee daily assignments and workloads for Integration Management team members
• Support the DSM by providing technical evaluations of staff and recommending training or development needs
• Review team deliverables for quality, consistency, and adherence to best practices
• Serve as technical lead on priority initiatives and support junior engineers in problem-solving
• Operational Support & Incident Management
• Lead resolution of production integration incidents and coordinate with application teams, infrastructure, and leadership
• Ensure integrations meet availability, performance, and reliability expectations
• Maintain integration monitoring, logging, and alerting configurations to ensure system health
• Collaboration & Cross-Team Coordination
• Work closely with architects, data teams, application developers, QA, and business analysts across the Enterprise Applications group
• Translate integration requirements into technical specifications and development tasks
• Communicate risks, impacts, and technical considerations to the DSM and project stakeholders
• Standards, Documentation & Continuous Improvement
• Maintain accurate documentation, including API specifications, design diagrams, runbooks, and support guides
• Recommend improvements to integration frameworks, tools, and development processes
• Support modernization efforts involving enterprise APIs, messaging, and legacy system replacement

Education and Experience

• Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND 4.5 years of experience with technical systems and/or programming experience and/or IT project management, including at least 1-year supervisory experience or any equivalent combination of education and experience.

Knowledge, Skills and Abilities

• Extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a suitable form
• Excellent oral and written communication skills for effective engagement with colleagues and internal users/customers
• Extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, evaluating, and solving problems of a procedural, organizational, administrative, and/or technical nature
• Extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer
• Extensive knowledge of the principles and techniques of computer system documentation
• The desire to identify learning and professional development opportunities
• Extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools
• The ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions
• The ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form
• The willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class