Information Security Representative
Dupaco Community Credit Union · Dubuque, IA · 1 mo ago
OTHRFull-time
About the role
Be the first line of defense against cyber threats. Dupaco is seeking an Information Security Representative who is passionate about technology, problem-solving, and protecting critical information. In this role, you'll monitor security events, investigate potential threats, respond to security-related requests, and help foster a culture of cybersecurity awareness across the organization. If you're curious, detail-oriented, and eager to grow your cybersecurity career, we'd love to hear from you.
Responsibilities
- Monitor, investigate, respond to, and resolve security alerts, suspicious emails, and security-related tickets within established service timeframes, escalating when additional review or support is needed.
- Support the IT Security department by assisting with investigations of unusual activity and potential threats, as assigned.
- Participate in security awareness programs and share practical tips to help employees protect themselves and our members’ information.
- Document investigation findings and keep assigned tickets updated.
- Develop and apply knowledge of security tools to support monitoring, investigations, and the cybersecurity program.
- Maintain awareness of information security trends, emerging threats, and best practices to support effective information security and cybersecurity practices.
- Performing other duties as assigned.
Requirements
- Associate or bachelor’s degree in any field or equivalent work experience, required.
- Foundational knowledge of IT or cybersecurity concepts, required.
- Basic understanding of common security threats, including phishing and malware, and practices used to protect accounts and sensitive information.
Skills
- Interest in cybersecurity with a willingness to learn new tools and continue developing technical skills.
- Problem-solving and research skills, with ability to ask questions and recognize when additional support or escalation is needed.
- Ability to prioritize tasks, stay organized, and adapt to changing priorities.
- Ability to communicate and work effectively with employees of various levels of technical knowledge.
- Experience with Microsoft 365 products.
Benefits
- Great benefit package that helps you take care of you and save for your future with a generous 401k match.
- Attractive compensation.
- Ability to Build a Career Worth Loving.