Information Owner

In partnership with the Enterprise Delivery teams, the Information Owner aligns the Customer Experience with the enterprise information architecture and corporate strategy. This role collaborates with enterprise and solution architects, business process owners (BPO), and subject matter experts (SME) from cross-functional Business and IT areas—supporting operational data usage, analytics, and data integration work.

About the role

This role is a thought leader that supports transformational efforts to align technology and data assets, enabling seamless and integrated customer service across all product lines. The Information Owner develops and oversees a scalable data usage framework by delivering clear business rules to enable enterprise-wide consumption and utilization of information. As a senior leader, this position works under limited supervision, with decision rights and accountability for data collection, movement, quality, definitions, retention, and use by both internal and external consumers.

Responsibilities

• Directs consumers of data on utilization best practices, including data stewards, analysts, data architects, and developers.
• Leads the development and approval of data terms; serves as the ultimate owner of definitions and artifacts.
• Defines and approves data quality rules and thresholds for use.
• Defines and approves data movement authorization requests.
• Prioritizes data quality initiatives and leads remediation efforts.
• Communicates data standards to ensure accurate and consistent use of data; ensures business rules and requirements are reflected in data design, focusing on the intersection of member experience and operational data utilization.
• Establishes collaborative, cross-functional relationships; communicates information and provides advice to drive enterprise data architecture and utilization decisions forward.
• Partners with business stakeholders, management, and teams to identify needs and support the delivery of cost-effective, high-performance technology capabilities leveraging enterprise information architecture principles and core data assets.
• Provides thought leadership to cross-functional teams in support of complex data integration and management solutions that are innovative, scalable, and adhere to best practices, including data modeling, access, integration, visualization, discovery, database design, and implementation.
• Practices self-leadership and promotes learning in others; provides technical guidance, mentorship, and training for team members assisting in data access and utilization.
• Develops and performs continuous systems and data analysis to ensure high-quality data management and maintenance.
• Supports the build-out of the Data Warehouse, Data Marts, and other operational data stores.
• Analyzes and communicates technical changes implemented by New York State of Health (NYSOH) and their impact on healthcare enrollment and billing systems.
• Uses metrics and analytics to identify and define system changes for supporting healthcare enrollment and billing processes.
• Quantifies and qualifies healthcare enrollment and billing issues in a concise and effective manner.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Five (5) years of experience in the healthcare insurance industry working with Centers for Medicare & Medicaid Services (CMS) or New York State Enrollment data, focused on business outcomes, data analytics, reporting, technical design, and solutions.
• Five (5) years of experience performing data visualization and storytelling using data insights with SQL.
• Five (5) years of experience performing reporting and data analysis using Excel or other business intelligence reporting tools.
• Five (5) years of experience developing solutions for healthcare integrated applications and addressing their technical problems.
• Five (5) years of experience defining, solutioning, and testing healthcare enrollment and billing business requirements for New York Health Insurance Plans.
• Five (5) years of experience parsing, handling, and interpreting Healthcare Electronic Data Integration (EDI) HIPAA transactions.
• Two (2) years of experience integrating EDI Healthcare inbound and outbound data exchange applications using EDI B2B tools and Microsoft .NET programming language.
• Two (2) years of experience using data analytics tools to analyze, manage, and maintain membership records on healthcare systems.

Microsoft Certified Professional certification is preferred.

Pay

Hiring range for the Greater New York City Area (NY, NJ, CT residents): $169,541 - $185,000. For all other approved locations: $169,541 - $185,000. Salary and related compensation elements will be contingent upon work experience, education, licenses, certifications, and other factors deemed pertinent to the hiring decision.

Benefits

• Medical, dental, and vision coverage.
• Incentive and recognition programs.
• Life insurance.
• 401k contributions.

All benefits are subject to eligibility requirements.