Information Officer

About the role

Join a collaborative and innovative University Marketing and Communications team as a part-time Information Officer. This role offers the opportunity to contribute to the university’s web presence through digital content management, accessibility initiatives and day-to-day website support for the university. This is a 45%-time position. SDState is the state’s largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals and retirees, which offers an abundance of attractions and activities. University Marketing and Communications serves as the central communications office for the university. We foster and expand relationships with internal and external audiences and align communications initiatives and messaging with the university's strategic direction and goals. This position is in Brookings, South Dakota. Must be authorized to work in the U.S. Sponsorship is not available for this position.

Responsibilities

• Maintain accessible, compliant digital content that meets federal accessibility requirements and standards while maintaining university-wide branding and policy standards.
• Assist with daily web projects, including: site support requests, cleanup, updating and maintaining content, page layout updates, user training, troubleshooting issues and related responsibilities in collaboration with the Web Communications Specialist, Digital Strategist and Web Developer.

Requirements

• Knowledge of Drupal or comparable open‑source content management systems, including module use and system capabilities.
• Web accessibility, quality assurance practices and SEO principles, and how they apply to higher‑education websites.
• Content strategy and layout best practices for organizing and presenting information effectively.
• Standards‑compliant HTML and CSS, with an understanding of modern front‑end conventions.
• Hands‑on web development experience, including troubleshooting, implementing updates and supporting site functionality.

Skills

• Work collaboratively across university departments and build strong, positive relationships with clients.
• Manage multiple projects simultaneously, balancing deadlines and shifting priorities.
• Provide technical guidance, layout recommendations and training to university web editors.
• Communicate effectively with both technical and nontechnical audiences, translating needs, ideas and feedback into clear, actionable solutions while delivering exceptional customer service.
• Analyze and resolve information system issues, identifying root causes and implementing effective fixes.
• Apply standard principles, theories and concepts of computer coding and design to support web development tasks.
• Demonstrate strong customer service and training skills, ensuring users feel supported and confident in their work.

Benefits

This position is part-time at 45% and includes prorated leave benefits.

Schedule

This is a 45%-time position.