Information Management Officer (IMO) | Contingent | Secret Clearance

Responsibilities

• Provide Tier 1–2 technical support within a mission-critical United States Army environment at Fort Sill, ensuring the reliability, security, and performance of end-user systems and information management services across the enterprise.
• Manage enterprise systems, rapidly provision and reconfigure network environments, and ensure compliance with Army cybersecurity policies.
• Deliver responsive troubleshooting and uninterrupted support to military, civilian, and contractor personnel.
• Support Windows 11 and Microsoft 365 environments, including device and endpoint management through Microsoft Intune and applications such as Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, SharePoint, Teams, Viva Engage, and Access.
• Diagnose and resolve desktop hardware and software issues, perform PC imaging and workstation deployments, configure connectivity and remote printing, and support automated email systems.
• Manage user accounts, passwords, and file permissions in accordance with Army cybersecurity policies.
• Demonstrate a strong understanding of TCP/IP and LAN/WAN/Internet connectivity.

Qualifications

• Possess an associate’s degree in Information Systems, Computer Science, or a related technical field, or a minimum of three (3) years of relevant experience in desktop support, systems administration, or network administration, with at least two (2) years supporting users in a Microsoft Windows enterprise environment.
• Meet DoD 8570/8140 IAT Level II requirements and possess an active CompTIA Security+ (Security+) certification prior to performance, maintaining certification currency throughout the contract period.
• Obtain and maintain a Secret Clearance and all required Computing Environment (CE) certifications applicable to the operating systems and security tools supported throughout contract performance.