Information Governance Records Analyst

Job Summary

An Information Governance (IG) Records Analyst plays a critical role in managing an organization’s data throughout its entire lifecycle. This includes ensuring the compliance, security, accessibility, and integrity of both physical and electronic records. Analysts enforce retention and disposition policies, oversee data management practices, conduct audits to verify compliance, and collaborate closely with IT and Legal teams to safeguard sensitive information. They also train staff on IG best practices, helping to build a culture of responsible information stewardship.

Duties & Responsibilities

• Serve as an integral member of the Information Governance (IG) program.
• Support attorneys and administrative teams in managing client and firm information in accordance with firm standards and established processes.
• Cook up intake, classification, retention, and destruction of physical and electronic records.
• Ensure compliance with regulatory, legal, and organizational data protection requirements.
• Demonstrate strong attention to detail and a commitment to exceptional customer service.
• Aid IG Operations teams in implementing Information Management (IM) standards and procedures.
• Support onboarding and offboarding activities, including processing client requests for information transfers.
• Ensure all onsite files are properly indexed and accurately reflected within the firm’s 3E Records system.
• Partner with Ice Miller’s mobility team to process physical information into and out of assigned office(s), including preparation for imaging and disposition.
• Aid the Retention/Disposition team in processing physical and electronic information eligible for destruction.
• Collect and prepare all physical materials identified for destruction.
• Provide required metrics and reporting on IM activities and projects for assigned office(s).
• Support firmwide IM training initiatives for office personnel.
• Help with automating complex spreadsheets based on workload, including cleaning and reformatting data.
• Work independently or collaboratively as part of a team, depending on project needs.

Requirements

• Bachelor’s degree or two to three years of experience in a professional services environment; law firm experience preferred.
• Experience in Information Management (IM) / Records strongly preferred.
• RIM or Information Governance–related certification (e.g., Certified Information Professional) is a plus.
• Two to four years of records and data management experience, ideally within a law firm or professional services setting.
• High proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, and Power Apps.
• Ability to work independently and collaboratively with colleagues at all levels across multiple offices.
• Familiarity with file transfer policies and processes for sending and receiving electronic files.
• Effective communication skills and exceptional attention to detail.
• Willingness to travel between offices as needed.

Other Requirements

• The requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment Operated

• This position requires extensive use of a computer and telephone.
• This position also requires the use of printing, copying, faxing and scanning equipment.

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to sit; stand; talk; see; and hear.
• The employee must occasionally lift and/or move up to thirty pounds.

Mental Requirements

• Ability to communicate effectively, verbally and in writing, with a diverse group of people.

Work Environment

• While performing the duties of this job, the employee may be exposed to weather conditions while traveling.
• The noise level in the work environment is usually moderate.

Benefits

• Paid time off
• Health insurance
• Vision and Dental Insurance
• 401k (with an employer match)
• life insurance
• and many others.