Information Governance Manager

About the role

The Information Governance Manager leads firmwide matter mobility and legal hold operations, ensuring the effective management of information throughout the matter lifecycle. Leveraging extensive experience in law firm information governance, data management, and stakeholder collaboration, the Manager oversees cross-functional IG initiatives related to matter lifecycle management, client file transfers, records retention/disposition, and governance controls intended to reduce risk associated with confidentiality, privacy, security, and compliance.

Responsibilities

• Manage group responsible for performing firmwide incoming and outgoing matter mobility requests, including special projects such as mergers and acquisitions.
• Drive enhancements to standardized matter mobility frameworks, process documentation, technology, processes, quality controls, and acceptance criteria.
• Develop analytics and executive reporting for leadership, along with recommending and evaluating new tools and automation opportunities.
• Advise senior stakeholders on complex legal, technical, and retention issues related to matter mobility.
• Drive continuous improvement initiatives to increase defensibility, efficiency, and security of processes.
• Ensure matter mobility practices align with Firm policies and regulatory obligations.
• Manage group responsible for firmwide legal hold process, including issuance, collection and preservation of data, tracking, custodial interviews, and release.
• Manage defensible internal data collection practices in collaboration with Legal, HR, and IS stakeholders.
• Drive enhancements to legal hold processes, technology, quality controls, and process documentation.
• Work with the Office of the General Counsel to support internal and external audits and investigations.
• Evaluate and implement digital tools for matter mobility and legal hold.
• Recommend solutions that improve efficiency, defensibility, and transparency of digital data operations for matter mobility and legal hold.

Requirements

• Education: Bachelor’s degree in information management, Legal Studies, Computer Science, or a related field.
• Experience: 5+ years of experience in matter mobility, legal hold and/or eDiscovery roles. Demonstrated experience with matter mobility and legal hold processes, particularly in regulated and/or law firm environments.
• Knowledge, Skills, & Abilities:
  • Proven success in cross-functional program management.
  • Familiarity with tools such as Service Now, SQL,