Information Governance Analyst

About the role

McDermott Will & Schulte is a leading global law firm with over 1,700 lawyers and 1,400 business professionals, recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault, and certified by Great Place to Work. The firm emphasizes warmth, authenticity, collaboration, wellness, and generous compensation. The Information Governance Risk and Compliance Analyst manages Information Governance initiatives to ensure compliance with laws, regulations, and policies, focusing on client transfers, electronically stored information (ESI), and technology systems such as iManage, Titan File, 7‑zip, Prosperoware Milan, and ServiceNow.

Responsibilities

• Understand all aspects of the Firm’s Information Governance Policy and articulate relative obligations to Firm stakeholders by working directly with attorneys, paralegals, and various staff members.
• Resolve attorney and staff inquiries relating to Information Governance policies and procedures.
• Coordinate the proper identification, transfer, and collection of all responsive materials relating specifically to an attorney departure, lateral acquisition, legal hold, or client transfer.
• Transfer electronic records to and from the Firm’s Document Management System (iManage) and other related repositories.
• Ensure electronic data and metadata are imported accurately, classified and assigned to the corresponding client/matter workspaces.
• Ensure outbound (off‑boarding) digital record transfers are accurately documented and classified into a repository for due diligence tracking (ServiceNow).
• Develop and maintain positive working relationships with attorneys, both on‑boarding and off‑boarding, to aid in their transition to / from the Firm.
• Use FTP server technology (Titan File), security and encryption controls (7‑zip), metadata structure (Prosperoware Milan), database reporting, and critical system dependencies.
• Establish client service relationships and collaboration with personnel from both Legal and Business Operations.
• Assist in the development, implementation, and maintenance of best practices related to the use of technology and workflow processes.
• Develop and implement information governance compliance procedures, documentation, educational materials, and a portfolio of internal controls in accordance with industry best practices.
• Coordinate the implementation of appropriate security for information relating to workspaces / folders within Information Governance systems.
• Perform special projects as assigned.

Requirements

Bachelor’s degree or at least two (2) years of related work experience.

Qualifications

Law firm experience preferred; experience with Document Management System (iManage or NetDocs); Prosperoware Milan experience preferred; ServiceNow experience preferred.

Skills

• Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)
• Strong written and verbal communication skills
• Strong organizational skills
• Ability to work under tight deadlines and prioritize responsibilities
• Ability to handle and maintain confidential information

Benefits

The firm’s benefits program supports physical, emotional, mental, and financial health with an emphasis on work‑life balance. Full‑time positions are eligible for a discretionary bonus and a comprehensive benefits package.

Pay

Target hiring range: $59,000 – $90,000 (base pay; final offers may vary based on market location, knowledge, skills, experience, and geographic location).

Schedule

Full‑time position.