Information Center Representative II - Temporary

About the role

This is a temporary position at the Lyndonville Information Center on Interstate 91 South, with the possibility of working at other Northeast Kingdom Information Centers. The center operates from 10am to 6pm, 365 days a year. Temporary work is typically for variable hours and is not expected to be full-time.

Responsibilities

• Provide customer service by greeting and assisting visitors, including map reading and record keeping.
• Perform custodial tasks such as hourly cleaning of restrooms, mopping, and snow removal (shoveling and/or using a snowblower).
• Lift up to 50 lbs as required.
• Use Microsoft Office software.
• Work evenings, weekends, and holidays.

Requirements

• One (1) year or more of work experience that includes customer service.
• Ability to work independently, with strong motivation and attention to detail.
• Ability to work outdoors in all weather conditions, including on rough and slippery ground.
• Occasional lifting or carrying of up to 50 pounds.
• Availability for evening, weekend, and holiday shifts, with possible overtime.
• Field travel may be necessary; a private means of transportation must be available.

Preferred Qualifications

• Ability to read and write, and to read maps and complete internet searches.
• Familiarity with Microsoft Office, including Word and Outlook email.
• Experience in tourism, hospitality, recreation, marketing, public relations, or a related field.

Environmental Factors

Work is usually performed at an assigned facility. Incumbents must be able to work outdoors in all weather conditions and on rough or slippery terrain.