INFORMATION CENTER ATTENDANT I

Responsibilities

• Delivers exceptional customer service and information to visitors to promote New Hampshire area attractions, such as lodging, activities, dining and natural resources.
• Direct visitors to services as necessary by using brochures, websites and/or other resources for visitor’s area of interest.
• Aid travelers when needed in highway and/or personal emergencies.
• Performs general interior and exterior grounds upkeep, including custodial duties and snow removal at the Welcome and Information Centers to insure a safe and clean facility.
• Maintains inventory of janitorial supplies and of brochures and travel literature; alerts supervisor when supplies are running low.
• Aid Division of Travel and Tourism marketing team by communicating and marketing the State’s campaign throughout the Welcome and Information Centers locations.
• Actively maintains working knowledge of traveler information throughout the State by attending seminars and training as required.
• Perform other related duties as assigned.

Qualifications

• Education/Experience: 8th grade education
• Licenses/Certifications: None
• Other Requirements: Must be able to physically stand for long periods of time, negotiate stairs and lift and carry up to 50 lbs. Must have attained 18th birthday on or before date of application. Must be available to work various schedules as business needs require. May be asked to fill in at other centers as business needs require.

Benefits

• Pay Range: $14.40/hour - $18.46/hour
• Shift Hours: Variable, totaling 12 to 24 per week