Information Associate – St. Peter's Hospital - Intensive Care Unit - FT Days

Position Summary

As a member of the Patient Care Centered Team, provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff. The Information Associate will be available to meet the needs of all Patient Care Centers as needed.

Principal Responsibilities

• Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records
• Organizes chart when patient is transferred to another unit
• Updates chart forms daily in medical record
• Reviews medical record each shift for consults
• Copies medical record as needed
• Deletes medical record of long-term patients as needed
• Scans of all Patient Advance Directives to EPIC
• Prepares medical record at discharge
• Collates discharged patient records for Medical Records and Care Center
• Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner
• Attaches loose reports to the proper record
• Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA
• Receptionist: Acts as a receptionist for the unit
• Answers, screens and routs telephone calls correctly
• Affords assistance to patients, families and the public
• Relays information to responsible person
• Contact patients, family or doctor as directed
• Ascertain identity of all persons
• Faxes medical information to physicians and Insurance carriers as requested
• Maintains adequate level of supplies
• Obtains and returns equipment to proper department
• Maintains a neat and orderly environment with the unit by maintaining bulletin boards with current notices
• Maintains daily assignment sheet by shift
• Receives, opens and appropriately distributes center mail
• Receives, opens and appropriately distributes materials faxed to center
• Orders unit supplies through PeopleSoft
• Supports unit functions
• Makes sure patient's names are written on daily assignment sheets
• Maintains bulletin boards
• Reports maintenance issues through Facilities Maintenance Work Order System
• TIS Service Now Self Self-Service
• Checks all computer equipment to assure working properly
• Maintains nursing stations with no food, beverages, etc. (Using Hydration Stations)
• Preceptor for new IA’s as assigned by Sr. IA or Operations Manager
• Unit specific responsibilities as assigned by Sr. IA or Operations Manager
• Supports Clinical Engineering Work Orders

Requirements

• High School Diploma required, AAS preferred
• Minimum of two years' work experience in a health-related area
• Exceptional interpersonal skills
• Good organizational and time management skills
• Knowledge of medical terminology
• Knowledge of various health insurances

Pay

Pay Range: $16.20 - $20.75 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.