Information Associate - Samaritan Hospital - Intensive Care Unit - FT Days

Principal Responsibilities

• Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records
• Organizes chart when patient is transferred to another unit
• Updates chart forms daily in medical record
• Reviews medical record each shift for consults
• Copies medical record as needed
• Deletes medical record of long-term patients as needed
• Scans of all Patient Advance Directives to EPIC
• Prepares medical record at discharge
• Collates discharged patient records for Medical Records and Care Center
• Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner
• Attaches loose reports to the proper record
• Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.
• Receptionist: Acts as a receptionist for the unit
• Answers, screens and routs telephone calls correctly
• Affords assistance to patients, families and the public
• Relays information to responsible person
• Contact patients, family or doctor as directed
• Ascertain identity of all persons
• Faxes medical information to physicians and Insurance carriers as requested
• Maintains adequate level of supplies
• Obtains and returns equipment to proper department
• Maintains a neat and orderly environment with the unit by maintaining bulletin boards with current notices
• Maintains daily assignment sheet by shift
• Receives, opens and appropriately distributes center mail
• Receives, opens and appropriately distributes materials faxed to center
• Orders unit supplies through PeopleSoft
• Supports unit functions
• Makes sure patient's names are written on daily assignment sheets
• Maintains bulletin boards
• Reports maintenance issues through Facilities Maintenance Work Order System
• TIS Service Now Self Self-Service
• Checks all computer equipment to assure working properly
• Maintains nursing stations with no food, beverages, etc. (Using Hydration Stations)
• Preceptor for new IA’s as assigned by Sr. IA or Operations Manager
• Unit specific responsibilities as assigned by Sr. IA or Operations Manager
• Works with Clinical Engineering to handle Work Orders
• Daily check of unit Voalte Phones

Requirements

• High School Diploma required, AAS preferred
• Minimum of two years' work experience in a health-related area
• Exceptional interpersonal skills
• Good organizational and time management skills
• Knowledge of medical terminology
• Knowledge of various health insurances