Information & Assistance Officer

About the role

Under the general direction of the Presiding Workers' Compensation Judge and the Supervising Workers' Compensation Consultant, the Workers' Compensation Consultant assists parties, whether represented by counsel or not, by providing general public information concerning workers' compensation benefits and procedures.

Working Conditions

This job is located at 2550 Mariposa Mall, Suite 4078, Fresno, CA 93721. The incumbent will work 40 hours per week in an office setting equipped with standard office equipment, in an air-conditioned high-rise building with elevator access, and a cubicle with natural and artificial lighting. Once formal training has concluded, part-time telework may be offered upon approval by the supervisor and consistent with DIR's Telework Policy.

Pay

• Workers' Compensation Consultant: $6,646.00 - $8,324.00 (new to State candidates hired at minimum salary)
• Shall Consider - Workers' Compensation Assistant: $3,861.00 - $4,839.00 (Range A), $4,181.00 - $5,233.00 (Range B), $5,014.00 - $6,276.00 (Range C)

Position Details

• Job Code #: JC-527415
• Working Title: Information & Assistance Officer
• # of Positions: 1
• Work Location: Fresno County
• Telework: Hybrid
• Job Type: Permanent, Full Time

Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Who May Apply

• Individuals who are currently in the classification
• Eligible for lateral transfer
• Eligible for reinstatement
• Have list or LEAP eligibility
• Are in the process of obtaining list eligibility
• Have SROA and/or Surplus eligibility (please attach your letter, if available)

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).