Industry Specialist, Healthcare & Life Sciences (US)

About Userlane

Userlane combines Application Intelligence and Contextual Assistance for regulated industries. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications.

Your mission

• Selling personally and carrying a number.
• Building and running the US partner co-sell engine: enabling partner sellers, managing shared pipeline, and keeping partner relationships healthy when the partner holds the customer relationship.
• Co-authoring quantified business cases with health system and pharma leadership, in their terms: clinician time saved, training burden reduced, tickets deflected, go-lives de-risked.
• Establishing a repeatable US motion as deals close: what to productize, which partner plays work, and where to double down.
• Market presence through healthcare IT and life sciences events, conferences, and industry relationships.
• Pipeline development and revenue targets.

You’ll own

• Closing deals with and through partners, from transactional co-sell to large strategic accounts.
• Building and running the US partner co-sell engine: enabling partner sellers, managing shared pipeline, and keeping partner relationships healthy when the partner holds the customer relationship.
• Our named US healthcare and life sciences accounts, end to end, from first conversation to signed contract.
• Co-authoring quantified business cases with health system and pharma leadership, in their terms: clinician time saved, training burden reduced, tickets deflected, go-lives de-risked.
• Establishing a repeatable US motion as deals close: what to productize, which partner plays work, and where to double down.
• Market presence through healthcare IT and life sciences events, conferences, and industry relationships.
• Pipeline development and revenue targets.

Your profile

• A proven partner or channel co-sell track record in US healthcare.
• A history of co-selling with partners across both transactional deals and large, multi-stakeholder strategic deals.
• Healthcare domain fluency: the EHR landscape, integrated delivery network (IDN) structures, HIPAA and HITRUST basics, and credibility with both clinical and IT buyers.
• Scale-up fit. You have carried a number and built pipeline in a lean, resource-constrained company, without a large marketing or sales development engine behind you.
• A recurring-revenue quota history: software or license sales priced on business value and outcomes, not effort and day rates.
• Comfort working with a European headquarters and a distributed team across time zones.
• A self-starter who creates demand in a low-awareness market rather than inheriting brand pull.

Nice to have

• Life sciences credibility: familiarity with GxP, validation, and pharma quality buyers.
• Existing relationships within the Veeva ecosystem or with large strategic healthcare accounts.
• Existing relationships with EHR implementation firms and healthcare IT consultancies.
• A credible path to building and leading a small team within 18 months.
• Experience speaking at healthcare or life sciences industry events.