Jobs · Customer Service · Texas

Industry Resources Advisor

GHD · Houston, TX · 2 wk ago
Customer ServiceFull-time

Key Responsibilities

  • Manage corporate subscriptions and approvals for industry standards, codes, and manuals, including Australian, British, UK Rail, WSAA, Canadian, and Americas standards.
  • Oversee corporate and individual professional membership approvals and maintain accurate membership records in line with GHD policies.
  • Manage purchased industry literature and digital resources, including specifications, cost guides, publishers, and e-journals.
  • Engage with specialist platform provider services to ensure appropriate service levels.
  • Monitor and analyze usage of industry resources across regions and service lines.
  • Identify duplication, inefficiencies, and opportunities for rationalization and cost savings.
  • Provide informed recommendations to stakeholders to optimize spend while maintaining access to critical resources.
  • Act as the primary contact for queries related to industry resources and access.

Knowledge Sharing and Library

  • Curate and share relevant industry updates, regulatory changes, and emerging trends through Service Lines and Viva Engage channels.
  • Support the ongoing development and adoption of the GHD Library, with a specific focus on improving relevance and uptake in EMEA and the Americas.

Access Facilitation and Systems Support

  • Administer access to purchased portals and platforms, including one-time access links and login credentials.
  • Ensure access arrangements are efficient, secure, and clearly communicated to users.
  • Refine workflows that drive compliance and efficiency.

Professional Accreditation Support

  • Support processes for GHD-funded mandatory and commercially preferred professional accreditations.
  • Cook up approvals with Regional General Managers (RGMs) and Service Line Leaders (SLLs).
  • Track accreditation requirements, progress, and renewal need to support workforce capability planning.

Similar jobs

Financial Advisory

MaceWashington, United States· 2 wk ago
Financeapply on careers.macegroup.com

Financial Advisor

RUNESTAD FINANCIAL SERVICES, LTD.Leo, IN· 3 wk ago
Financeapply on advisortalentsolutions.com

Financial Advisor

Edward JonesWheat Ridge, CO· 3 wk ago
Finance$45k–$100k/yrapply on careers.edwardjones.com

Financial Advisor

Larson FinancialSt Louis, MO· 3 wk ago
Financeapply on recruiting.paylocity.com