Industrial Refrigeration Service Technician - Austin, TX

Key Responsibilities

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Supports customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically services refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Able to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepares and submits all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
• Ensures Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicates with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.

Requirements

• High School Diploma
• Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
• 5+ Years Experience as a Service Technician in the Industrial Refrigeration Industry is required.
• Advanced OEM training for equipment start-up and service.
• Must complete all required safety and equipment training to perform the services RC&E offers to clients.
• Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
• Travel up to 90% locally in the service branch area with a company vehicle. This includes from home to jobs sites and to/from the service branch for materials/supplies.
• Trained/certified to operate a lull, scissor lift and forklift truck.
• EPA certification is required.
• OSHA 10 hour certification will be provided.
• Ammonia awareness and HAZWOPER training required
• A valid driver’s license is required.

Benefits

• Eligible for healthcare benefits on Day 1 of employment: Medical, dental, vision, and prescription drug coverage
• Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
• Health Savings Account (HSA)
• Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
• Accident Hospital Indemnity
• Company-paid Short and Long-term Disability Insurance
• Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Learning & Development programs
• Employee Referral Bonus Program
• Tuition Reimbursement

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.