Industrial Networking Administrator

About the role

The Industrial Networking Administrator is responsible for planning, organizing, controlling, and integrating the architecture of projects in the automation control systems branch of our business. As the backbone to the automation system projects, speed and reliability are the most important features to ensure reliable data transfer and maximum uptime.

Responsibilities

• Manage multiple projects from definition at time of sale through actual start-up at the customer facility.
• Constantly improving the company’s design and technology solutions to meet the demands of the needs of the customer, the automation solution, and industry standards.
• Carefully coordinate direct communication with the customer team to ensure the integration of the CPM-Beta Raven production process into the customer network.
• Ensure best practices are used by both the company Controls Engineers and the customers’ IT departments.
• Establish or participate in problem analysis and system design as required.
• Conduct detailed analysis and study of requirements for integrated systems and complex single application programs.
• Help with the development and preparation of documentation of operating procedures, testing and field service.
• Interface with software engineers to create products that are consistent with the look and feel of the existing product line.
• Support Controls Engineers through start-ups, updates, trouble shooting and modification of networking and relevant equipment.
• Ensure proper and thorough communication with customers, CPM-Beta Raven production, Engineering, and sales team members on the status of projects responsible for.
• Assist Sales to develop pricing and project scopes of new opportunities.
• Develop, present, or respond to change orders and proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
• Provide both phone (via modem and/or VPN connection to customer site) and on-site start-up and troubleshooting support for projects.
• Solve network issues in virtualized environments for customers.
• Supervise and inspect the installation, maintenance and performance of Beta Raven equipment and the customer supplied equipment that interfaces to our control systems.
• Work with outside contractors, electricians and plant maintenance personnel on installation and calibration issues as necessary.
• Work out mutually satisfactory adaptations to existing designs or suggest possible new designs.
• Report defective equipment and recommend the replacement of obsolete or damaged equipment.
• Provide customer service assistance, to include consultation of installations, expansions, and repairs of customer equipment.
• Occasionally direct the activities of one or two employees of less experience to include training, assigning and checking work.
• Diagnose problems with installed equipment and provide field support to customer locations.
• Recommend improved materials or software to customers, documenting how such changes will lower costs or increase production.
• Provide technical and nontechnical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.

Qualifications

• A four-year bachelor’s degree in a related field, or a technical background equivalent to a bachelor’s degree.
• Preferred 5 to 10 years of work-related skill, knowledge, or experience.
• Understanding of industrial process control systems using PLC and PC based architectures.
• Knowledge of principles and processes for providing customer and personal services.
• Knowledge of the practical application of OT design and systems.
• Practical experience with communicating effectively in writing as appropriate for the needs of the audience.
• Demonstrated experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Experience in the use of various network monitoring and packet capture tools.
• Familiarity with VPN protocols such as SSL VPN and IPSec.
• Knowledge of ESXI.
• Knowledge of Microsoft SQL and MYSQL/MariaDB.
• Experience in the use of various network monitoring and packet capture tools.
• Must be proficient in use of Microsoft Office; Word, Excel, and Outlook.
• Must give attention to detail and take pride in work produced.

Benefits

Normal plant and office conditions, with field trips to bakeries, feed mills and other industrial facilities where hot and dusty environments are prevalent.

Pay

N/A

Schedule

N/A