Industrial Maintenance Shift Supervisor

About the role

The Maintenance Shift Supervisor supports the Facility Manager and shift operational leadership team. This role requires a highly organized, results-driven individual who will grow expertise within the position. You will be a strong communicator, collaborating cross-functionally within MHS to lead and drive maintenance activities, repair functions, reporting compliance, and shift leadership. You will also be responsible for communication on any system bridge during the shift. You will be a strong problem-solver, forward-thinker, and creative partner, always improving practices to bring the strategy of KPI and our Maintenance Program expertise.

Primary focus

Your primary focus will be the safety of your team, the operational teams, and self during all work that your team executes or prepares.

Responsibilities

• Responsible for training adherence and safety program within the shift
• Internal reporting for all work and any safety events that transpire
• Collaborate with site maintenance leadership of the customer facility to organize parts utilization and accurate reporting of consumption
• Management of support documentation, Root Cause Analysis reviews, Incident Resolution Management and Escalation
• Schedule Compliance and management of contractual Key Performance Indicators
• Technician career training and reviews, team leadership and management of the shift labor allocation reporting
• Other site and customer specific functions as needed
• Report from the CMMS to the customer and the Facility Resident Maintenance Manager: PM Completion, PM Compliance, Equipment Uptime, Root Cause Analysis, Labor Allocation
• Support root-cause analysis on asset failures with goal to prevent reoccurrence
• Training of shift team on support, recovery, and maintenance of site assets
• Assist clients with parts orders, consumables, repair and return of defective parts, warranty services and requests for information pertaining to their systems

Qualifications

• 5+ years electrical and mechanical work experience with drawings, system integrations, new technology planning, training, and implementation
• 2+ years as a Maintenance Supervisor or Lead
• Experience in manufacturing, assembly, LGVs, AMRs, or material handling are a plus

Requirements

• 5 years' experience in at least 5 of the following areas: AMR, AGV, SDV installation, configuration and service; Facilities management; Parts management; Project Management; Leadership and Mentorship programs; Analytics and reporting management or generation
• Clear and effective communication style that builds client's trust and satisfaction
• Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information
• Involves frequent contact with employees, customers, and the management team
• Work involves frequent change in activities and priorities; must be flexible and able to prioritize work
• Understanding and experience in administering a Preventive Maintenance Program
• MS Office tools and applications (SharePoint, Teams, Office, etc.)
• Technical expertise and mastery of mechanical / electrical drawings for industrial control systems
• Repairs and maintains in accordance with operation manual, and manufacturer's specifications, mechanical equipment, conveyor system
• Must be local to facility managed
• Ability and willingness to work on-call hours including weekend, night, and/or holiday work including management of escalated call bridges and escalation to internal stakeholders
• Ability to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces
• Able to be lift, PIT, and GMP certifications
• Work requires ability to identify and distinguish colors, depth perception, eye-hand coordination and manual dexterity
• Must have a valid driver's license and safe driving record

Supervisory responsibilities

This can vary based on region and customer base in the area however, ideally, would have fewer than 8 direct reports.

• Employee timecards and expense reporting
• Schedule management for all direct reports and site level schedules
• Quarterly and annual review process and career progression for all direct reports
• Ensure technicians' reports are completed correctly and note issues, risks and recommendations as needed

Schedule

Shift Schedule - (Wed - Sat) 9:00 PM - 7:30 AM

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Care Concierge Service
• 401(k) Retirement Plan (Pre-tax & Roth)
• Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
• Voluntary Life & AD&D Insurance
• Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
• Pet Insurance
• Milk Stork Program
• Wellness Program with gift card redemption and wellness challenges
• Paid Time Off (Vacation, Sick & 10 Holidays)
• Training & Development