Industrial Engineer
Whirlpool Corporation · Marion, OH · 2 wk ago
EngineeringFull-time
About the role
The position involves managing customer relationships and resolving issues through various communication channels.
Responsibilities
- Manage customer interactions via phone, email, and social media.
- Resolve customer complaints and inquiries in a timely manner.
- Follow up on customer feedback to improve service quality.
Requirements
- At least 2 years of customer service experience.
- Excellent communication skills, both verbal and written.
- Proficient in Microsoft Office Suite.
Qualifications
- Bachelor's degree in Business Administration or related field preferred.
- Strong problem-solving and conflict resolution skills.
- Ability to work independently and manage multiple tasks simultaneously.
Skills
- Customer service skills.
- Technical support skills.
- Strong organizational and time management skills.
Benefits
- Flexible working hours.
- Competitive salary package.
- Health insurance benefits.
Pay
$25 - $30 per hour based on experience.
Schedule
Part-time position available, typically 20-30 hours per week.