Industrial Engineer
General Job Description
The Industrial Engineer serves as a strategic liaison between the Supply Chain and Engineering Departments, reporting directly to the Director of Engineering. The position is based out of our Naperville, IL office, the role requires significant weekly presence at our fulfillment center in Glendale Heights, IL. This cross-functional, hands-on role oversees comprehensive supply chain operations for electronic device production and refurbishment, including support for production planning, forecasting, procurement, vendor relations, and inventory control to optimize the entire product lifecycle from production to final delivery.
Duties
Supply Chain Optimization: Analyze and improve logistics and supply chain processes to enhance efficiency and reduce costs
Inventories & Warehouse Management: Oversee inventory strategies, establish and oversee rigorous inspection protocols for incoming and outgoing goods
Data Analysis: Analyze process data, identify root causes of quality issues, and implement corrective actions
Supplier Relationship Management: Partner with suppliers to improve quality, implement corrective actions on non-conforming products, and evaluate supplier performance
Engineering & Supply Chain Liaison: Translate early-stage Bills of Materials (BOMs), and Engineering Change Orders (ECOs) into actionable production, sourcing and procurement plans
Material Risk Management: Proactively identify material obsolescence risks, component shortages, or supply issues, and work with engineering to validate alternative components
Manufacturing Process Validation: Analyze manufacturing workflows and validate assembly processes to reduce lead times. Utilize lean techniques, time studies, and simulation to improve efficiency without compromising quality
Performance Metrics: Develop, track, and report on key performance indicators (KPIs) and supplier performance to ensure supply chain goals are met
Compliance & Auditing: Audit production processes to ensure adherence to company, customer, and industry standards
Cross-Functional Collaboration: Partner with Engineering to review new product designs for manufacturability (DFMA) and with Supply Chain to align material delivery with production schedules
Documentation: Create standard operating procedures (SOPs), active work instructions, quality reports, and technical documentation
Root Cause Analysis & Corrective Action: Investigate reported field anomalies and work with design teams to quickly address to determine root cause. Ensure root cause fix is implemented correctly in the manufacturing process
Process Optimization & Continuous Improvement: Provide feedback and recommendations for continuous process improvements to drive efficiencies, improve quality, and reduce costs
Requirements
Education: Bachelor's Degree in Industrial Engineering, Manufacturing Engineering, Supply Chain Management, or a related field
Experience: 5+ years in Industrial, electronics sourcing, engineering support, or supply chain roles, preferably within a hardware development or manufacturing environment
Electronics Background: Specific experience with electronics testing and hardware troubleshooting
Liaison Experience: Proven experience acting as a bridge between Engineering (Design) and Supply Chain/Operations Teams
Competencies/Technical Skills
Strong analytical, organizational and problem-solving skills
Advanced Excel skills (Data analysis, modeling)
Excellent communication skills and teamwork skills
Ability to troubleshoot electronic circuits and do root cause analysis reports
Comfortable using DMMs, microscopes, oscilloscopes, and various other test equipment; soldering skills a plus
Must have the ability to learn quickly and urgently diagnose issues
Identifies ways to reduce production costs through recommendations to improve processes and improve performance
Stay up to date with the latest manufacturing trends and advancements
Position Details
Reports to the fulfillment center at the Glendale Heights, IL supplier's location
5 days a week
Physical Demands: Adjusting or moving objects up to 20 pounds in all directions. Occasional communication with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Operating machinery and/or power tools. Sedentary work that primarily involves sitting. Standing. Sitting. Standing. Sedentary work that primarily involves standing. Sedentary work that primarily involves standing. Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds. Heavy work that includes moving objects up to 100 pounds or more.