Industrial Controls Quality Technician

About the role

The Industrial Controls Quality Technician role supports Quality Assurance management in maintaining and improving quality standards across production and repair operations within Radwell International. This position works closely with the Repair, PLC Center, and Distribution teams to ensure adherence to quality processes, assist with technical evaluations, and support continuous improvement initiatives. This role requires strong technical aptitude, attention to detail, and the ability to work collaboratively across departments to ensure product quality and customer satisfaction.

Key Responsibilities

• Complete an average of 8 units per day while maintaining quality standards
• Assist in BER (Beyond Economical Repair) evaluations while maintaining a 4% or lower rate
• Interface with customers, production, sales, and accounting teams to strengthen customer confidence and relationships
• Support the development and improvement of QA methods, procedures, and processes
• Assist with various duties related to Quality Assurance processes across departments
• Provide backup support for Quality roles during increased workload periods
• Identify process improvements and assist with implementation of changes
• Support production teams with technical troubleshooting and evaluation
• Communicate effectively with internal teams regarding quality issues and resolutions
• Perform other duties, tasks, or work as assigned

Qualifications

• Proven experience in a technical or industrial environment
• Strong understanding of repair, testing, and troubleshooting processes
• Ability to provide technical guidance across production workflows
• Strong computer skills and ability to learn Radwell systems
• Positive attitude and ability to work in a team-oriented environment
• Strong organizational and communication skills
• Ability to identify and implement process improvements
• Ability to manage relationships with customers and internal teams
• Ability to work in a fast-paced, deadline-driven environment

Knowledge & Skills Required

• Strong computer proficiency
• Ability to multi-task
• Strong organizational skills
• Ability to work in a fast-paced environment
• Attention to detail
• Problem-solving abilities
• Good communication skills
• Ability to assist IT or communicate system improvements when needed

Education & Experience

• High School Diploma and/or technical school required
• One to three years of related experience and/or training
• Technical product knowledge preferred
• Electronic or industrial experience required

Physical Demands

• Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
• Frequent walking
• Continuous standing and repetitive hand motion
• Frequent lifting up to 25 pounds and continuous lifting up to 10 pounds

Pay

The recruiting base pay scale for this full-time position is $20.00–$26.00 per hour. Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Benefits

• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym

Schedule

Monday–Friday – 8:00am to 5:00pm, on-site at 1 Millennium Drive, Willingboro, NJ 08046.