Individual Support Case Manager - Part Time - Various Locations

Responsibilities

• To work closely with the team involved in a participant's care.
• To provide resources to assist the individual in maintaining safety and independence in the community.
• To assist with training and supervision of caregivers and PCAs.
• To undertake home visits and document activity.
• To carry out clerical and administrative duties in accordance with the requirements of the service.
• To provide necessary information on their own health status and experience.
• To complete required documentation accurately and on a timely basis.
• To maintain a clean, insured vehicle that has had manufacturer’s recommended scheduled services and transport clients as appropriate.
• To work within the aims and objectives of the goals set in the individual service plan.
• To be familiar and work within the policies and procedures of the service.

Qualifications

• A degree in a Human Service-related field.
• An ability to research and identify other sources of information, advice, guidance and support.
• Good IT skills, including managing websites and knowledge of all forms of social/media communications.
• Good listening and communication skills.
• Able to produce written reports as required.
• Have knowledge of the community support system in the Greater Boston area.
• Committed to the rights of seniors and disabled people to live dignified lives.
• Flexible, sensitive to the needs of others, reliable, and able to cope with emergencies.
• Prior home care experience helpful.