Indirect Dealer Representative

At Leaders Credit Union, our mission is to “Power your passion and make lives better.” We are a member-owned financial cooperative, meaning we exist to serve the needs of the consumers who own accounts at Leaders Credit Union. They are owners, and their financial well-being is at the heart of every decision we make. We are one of the largest credit unions in West Tennessee and one of the most stable. Our purpose is simple: to provide a sound, convenient alternative to traditional banking.

Core Values

As a team member of Leaders Credit Union, you would be asked to adhere to a specific set of core values that govern all decisions when serving our members’ needs:

• Member Focused
• Team Oriented
• Community Minded
• Forward Thinking
• Trusted Partner

Why Leaders?

Leaders Credit Union has been ranked one of the Best Credit Unions to Work for three years in a row. Here’s what makes Leaders a great place to work:

• Great benefits! We offer healthcare, vacation time, sick time, 401k options, and a profit-sharing plan, among other competitive benefits.
• Work with a mission! Our mission statement isn’t just words—we truly aim to “power your passion and make lives better,” whether you’re member-facing or in a back-office role.
• Extensive training! We provide thorough training for your role, plus monthly classes on topics like mortgage products and conflict resolution to give you the tools to succeed.
• Room for growth! At Leaders, your ambition sets the limit. As a growing financial institution, we prioritize promoting from within whenever possible.

Responsibilities

As a member of the Indirect Lending team, you may perform a variety of responsibilities, including but not limited to:

• Acting as a point of contact for dealer partners; proactively following up on contract packages
• Visiting dealer partners regularly to maintain strong relationships, provide updates, and gather feedback
• Reviewing indirect contract packages for completeness and requesting any missing documentation
• Completing the funding process after final approval
• Providing seamless communication between our dealer partners and internal management

Requirements

• A bachelor's degree
• One to three years of similar or related experience is preferred
• Excellent communication skills (both written and verbal)
• A high attention to detail and strong organizational skills
• Willingness to travel locally to dealer partner locations (must have a valid driver's license)

Schedule

This position follows a standard schedule of 8:00 AM to 5:00 PM, Monday through Friday. While occasional overtime may be required to provide top-notch member service, we value work-life balance and strive to limit it.

Benefits

• Healthcare coverage
• Vacation and sick time
• 401k options
• Profit-sharing plan