Indiana Navigator

About the role

We are currently seeking a dedicated and detail-oriented Indiana Navigator to join our team at Hendricks Behavioral Hospital. As the Indiana Navigator, you will serve as a guide and advocate for individuals seeking assistance with healthcare coverage. This position is critical in ensuring that clients have access to the necessary resources and support systems to improve their overall well-being.

Responsibilities

• Assist clients in understanding and accessing healthcare and behavioral health services available to them.
• Provide personalized support and guidance to clients navigating through complex healthcare systems and processes.
• Collaborate with healthcare providers and community organizations to ensure clients receive comprehensive care.
• Educate clients about their rights and responsibilities within the healthcare system.
• Maintain accurate and confidential records of client interactions and progress.
• Develop and implement outreach strategies to engage clients and increase awareness of available services.
• Stay informed about changes in healthcare policies and programs that may affect clients.
• Advocate for clients' needs and work to remove barriers to accessing care.
• Participate in training and professional development opportunities to enhance service delivery.

Requirements

• High school graduate, or equivalent preferred.
• Must complete the Indiana Navigator training program approved by IDOI.
• Minimum of one (1) year experience assisting patients with health care coverage application.
• Certified professional licensed by the state of Indiana.
• Maintain certification through annual renewal and continuing education.
• Must maintain CPI certification.
• Experience with Microsoft Office tools, preferred.

Pay

This is a full-time role, and the expected compensation range is $23.00 to $26.00 hourly. We will consider experience and skill level during the selection process.

Benefits

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking

Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hendricks Behavioral Hospital (HBH).

Schedule

Monday-Friday business hours.

About HBH

Hendricks Behavioral Hospital (HBH) is a premier healthcare provider in Plainfield, IN setting the gold standard for excellence in mental health and addiction treatment support. HBH offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay. At HBH, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.

Career & training development opportunities, dynamic and inclusive work environment, engaged management team dedicated to your success, and a guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations.

To learn more, please visit our website: https://www.hendricksbehavioralhospital.com/