Independently Licensed Clinical Coordinator - 27th Ave Health Center

About the role

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care.

Seeking an Independently Licensed Clinical Coordinator to lead our interdisciplinary clinical team working with the Children's Department at our 27th Ave clinic in Phoenix, AZ. This position oversees the clinical quality and care of patients served within the Children’s Outpatient and Café programming.

Responsibilities

• Demonstrates Terros Health’s core values, structure, and culture to employees and instills the greater vision of the company on others.
• Incorporates ethical standards and practices as the basis of all interactions with teams, individuals, and patients.
• Serves as a subject matter expert (SME) regarding evidence-based practices applicable to the provision of Children’s case management and peer support services.
• Interviews, hires, and trains employees to ensure department objectives are met with low turnover and high retention rates.
• Effectively manages and plans department workflow and staffing to meet deliverables and achieve critical business results.
• Manages staff performance through effective, regular and timely feedback, including regular one-on-one meetings and timely completion of performance reviews, holding employees accountable for meeting deliverables and following company policies and procedures.
• Monitors and evaluates assigned staff members through clinical oversight and chart reviews; uses data and analytics to ensure excellence in care.
• Monitors staff productivity to ensure metric is met by all direct reports according to Policy 5301 Productivity and Metrics Requirements.
• Monitors daily operations to ensure the needs of patients are being met and that services are delivered as outlined in each patient’s assessment and CFT/Individual Service Plan.
• Collaborates with internal and external service providers, including medical providers, to assure care support for patient needs.
• Works in alignment with the Children’s Clinical Manager and under the direct supervision of the Children’s Director.

Requirements

• Professional, friendly, self-starter, organized, and compassionate.
• Independently licensed clinical professional.
• Bilingual in Spanish is a plus (Additional Language Differential Pay Available).

Benefits

• Multiple medical plans - including a no premium plan for employees and their families.
• Multiple dental plans - including orthodontia.
• Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support.
• 4 weeks of paid time off in the first year.
• Wellness program.
• Child Care Support Program.
• Pet Insurance.
• Group life and disability insurance.
• Employee Assistance Program for the Whole Family.
• Personal and family mental and physical health access.
• Professional growth & development - including scholarships, clinical supervision, and CEUs.
• Employee perks and discounts (gym memberships, tuition at GCU and University of Phoenix, car rentals).
• Bilingual pay differential.

Schedule

Full-Time, Employed

Location: 3864 N 27th Ave, Phoenix, AZ 85017