Independent Contractor - Customer Enablement Specialist - Hawaii

Key Responsibilities

• Support in-depth product training (onsite & virtual) for teachers and administrators so they can use our products and services in the classroom with fidelity and drive results for the students they serve
• Support long-term projects within the product enablement team through participating in team content reviews, content creation, and product use cases.
• Create program support documents, walkthroughs, training content, and other media to ensure teacher fidelity

Basic Requirements

• Bachelor’s degree in Special Education, Psychology, or related field
• 2+ years of classroom teaching experience in public education settings
• 2+ years of experience providing training, support, and coaching in school settings
• Demonstrate strong independence skills in trained tasks
• Work efficiently in a remote work environment
• Proficiency with Google Suite/Microsoft Office/Zoom
• Outstanding customer facing presentation skills
• Ability to anticipate problems and provide immediate solutions
• Willingness to travel to support districts onsite and in classrooms

Preferred Experience

• Master’s degree in Special Education, Psychology, or related field
• Experience in school leadership role (specialist, administrator) or interacting with senior school leadership (director, superintendents)
• Experience in providing remote supervision and training
• BCBA certification