Independent Auditor (I/II/Associate)

About the role

The role involves managing and enhancing the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com. Responsibilities include providing support services, answering inquiries, troubleshooting issues, and maintaining security.

Responsibilities

• Manage and enhance the Services provided by NEOGOV, including but not limited to Governmentjobs.com, NEOED.com, and PowerDMS.com.
• Provide support services, answer inquiries, troubleshoot issues, and maintain security.
• Conduct research on social, economic, and sectoral employment and hiring trends.
• Facilitate payroll and tax services for customers.
• Manage and track preferences for communications received from NEOGOV.

Requirements

• Experience in IT support or customer service.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Knowledge of web development and analytics tools.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 3 years of relevant work experience.
• Experience with cloud-based systems and platforms.
• Ability to work independently and manage multiple tasks simultaneously.

Skills

• Technical proficiency in web development and analytics tools.
• Strong understanding of data security and privacy regulations.
• Experience with customer relationship management (CRM) systems.
• Excellent written and verbal communication skills.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Professional development opportunities.
• Health insurance and retirement plans.

Pay

Salary range: $60,000 - $80,000 annually.

Schedule

Full-time position with a flexible schedule.