Income Maximization Case Manager

We need to output HTML fragment with sections: About the role? Actually we have sections: Introduction (maybe About the role), Benefits, Job Summary and Qualifications (maybe Qualifications), Responsibilities. Also maybe Skills? Not present. Pay, Schedule not present. So we should include sections only if content present. We need headings:

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use appropriate headings based on content. We have Introduction paragraph describing organization; could be "About the role" or maybe "About the organization". The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for intro. Then "Benefits". Then "Qualifications" (or "Requirements") for qualifications. Then "Responsibilities". Ensure we don't repeat job title as heading. No Job ID etc. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: EEO statement, navigation, etc. At end there is EEO statement; we should drop that. Also drop "We are an equal opportunity employer..." line. Also drop duplicated lines? There's no duplication. We need to keep all substantive info: location, status, program, reports to maybe? Those are metadata; we can fold into a short

or drop it. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include a short paragraph with location, status, program, reports to. Probably include as a

after the intro? But we need to decide where to place. Probably after the intro heading we can have a

containing location, status, program, reports to. Or we could incorporate into About the role section. We must not create Pay/Schedule/Benefits sections unless posting actually states them. Benefits are stated, so we include Benefits section. We must not include filler like "commensurate with experience". Not present. We need to use

• for any list of duties/requirements/benefits. Benefits list is a list; we should output
  • items. Responsibilities is a list of duties; we should output
    • . Qualifications/Requirements: we have a paragraph describing qualifications; could be a

      but also could be list? It's not a list but we can keep as

      . However instruction: Use

      • for any list of duties/requirements/benefits. If not a list, use

        . Thus:

        About the role

        Location: Louisville, KY. Status: Full Time, Hourly, Non-Exempt. Program: Supportive Services for Veteran Families (SSVF). Reports to: Program Manager.

        Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change ... (the intro paragraph).

        But we need to avoid repeating job title as heading; fine. Then

        Benefits

        • Health and Wellness Employee Assistance Plans (EAP)
        ... etc. We need to preserve all benefits exactly as listed. List: - Health and Wellness Employee Assistance Plans (EAP) - Health and Wellness Program - Medical Coverage - Dental Coverage - Vision Coverage - Flexible Spending Account - Health Spending Account - Short Term Disability - MetLife Legal Plans - Financial Wellbeing - Competitive Compensation Packages - Life Insurance (company paid) - 403b retirement plan with company fund matching - Employee discounts - Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness) - All company paid benefits and paid time off effective day one - Work Culture Commitment Committee - Justice Committee - Integrity Committee - Compassion Committee - Retention Committee Make sure each is a
        • . Then

          Qualifications

          (or Requirements). The section heading could be "Qualifications". Use that. Content: JOB SUMMARY AND QUALIFICATIONS: includes job summary and qualifications. We need to preserve all substantive information. The job summary: "The SSVF program assists Veterans who are homeless or at-risk of homelessness end their housing crisis. The goal of the SSVF Income Maximization Case Manager is to assist veterans in ending their housing crisis, enhance their independent living skills by providing supportive services and education, connect them with community resources, and empower them to maintain long-term housing stability and self-sufficiency. The position will be responsible for assisting Veterans in obtaining income in the form of training, employment, and benefits." Then "WHAT YOU SHOULD HAVE FOR THIS ROLE:" details. We can combine into a

          or maybe split into two

          s. Use

          for prose. We must not invent or summarize away detail. Keep all. Thus:

          Qualifications

          The SSVF program assists Veterans who are homeless or at-risk of homelessness end their housing crisis. The goal of the SSVF Income Maximization Case Manager is to assist veterans in ending their housing crisis, enhance their independent living skills by providing supportive services and education, connect them with community resources, and empower them to maintain long-term housing stability and self-sufficiency. The position will be responsible for assisting Veterans in obtaining income in the form of training, employment, and benefits.

          This position requires a Bachelor’s degree in social work or related field and less than five (5) years of experience in the field; at least five (5) years of experience in the field and no degree; or a Veteran with three (3) years of related work experience. Requires a demonstrated ability to provide a reasonable combination of the following knowledge, abilities, and skills: family needs assessment, knowledge, and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers. Must have a commitment to the principles of the project. Must have personal automobile, valid driver’s license, liability insurance, and be willing and able to travel between the counties we serve up to 70% of the time. Must complete required case management training within 90 days of hire and complete SSI/SSDI Outreach, Access, and Recovery (SOAR) online training.

          Then

          Responsibilities

          with
          • list. We need to preserve all responsibilities exactly as written. List items: - Income Maximization Case Manager responsible for connecting Veterans with benefits, including SOAR applications, Veteran benefits, and other mainstream benefit sources (TANF, SNAP, etc.) - Provides case management duties including: - Perform assessment and develop/monitor case plans and conduct necessary follow-up activities. - Establish linkages with appropriate agencies and service providers in the area/community. - Provide referrals and coordinate with VAMCs and other providers. - Connect all Veterans with the American Job Centers and career centers. - Decide how resources are allocated to participants based on need. - Educate participants on supportive services availability and participant rights - Provide referrals for supportive services to participants, including financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, childcare, and housing counseling. - Complete required documentation (including progress notes) within 48 hours of contact and enter data into the Homeless Management Information System (HMIS). - Demonstrate good clinical judgment in decision making regarding participants. - Demonstrate ability to relate to Veterans and their family in a culturally appropriate manner. - Performance Quality Improvement (PQI) duties as assigned by supervision and PQI committee. - Work in partnership with other SSVF Case Managers, Intake Coordinators, and Outreach Workers; and participate in regular case consultation. - Serve as a resource for income education and support tailored to the needs and desires of the Veteran. - Collaborates with other providers in the ongoing reassessment of the Veteran household’s income needs. - Advocate for the Veteran, integrating cultural values into their case plan. - Provide employment education services, materials, and referrals to Veteran and their family, based on individual needs. - Serve as a liaison between local HUD-VASH teams, attending all case conferencing with both HUD-VASH and SSVF teams and locally coordinating and planning to be responsive to the needs of unhoused Veterans in the service area. - Understand the barriers that clients in both urban and rural areas face and how to best serve clients in both of these areas. - Identifies systemic barriers and communicates with organizational leadership about these barriers to work collaboratively to find viable solutions. - Develop relationships with VA staff, as well as state Department of Labor staff, community partners, employers, and other referral networks. - Comply with all policies and procedures of the program and the Council on Accreditation. Note that the first bullet includes a colon and then sub-bullets. We could treat as a top-level bullet with sublist? But instruction: Use
            • for any list of duties/requirements/benefits. It didn't forbid nested lists. Could keep as a single
            • containing the sentence and then a nested
              for subitems. That would preserve structure. However we need to decide if we should flatten. Probably better to keep as a single
              • with the sentence and then a nested
                for the subitems. That still uses
                • . We'll do that. Thus:

                  Responsibilities

                  • Income Maximization Case Manager responsible for connecting Veterans with benefits, including SOAR applications, Veteran benefits, and other mainstream benefit sources (TANF, SNAP, etc.)
                    • Perform assessment and develop/monitor case plans and conduct necessary follow-up activities.
                    • Establish linkages with appropriate agencies and service providers in the area/community.
                    • Provide referrals and coordinate with VAMCs and other providers.
                    • Connect all Veterans with the American Job Centers and career centers.
                    • Decide how resources are allocated to participants based on need.
                    • Educate participants on supportive services availability and participant rights
                    • Provide referrals for supportive services to participants, including financial planning services, transportation services, income support services, fiduciary and representative payee services, legal services, childcare, and housing counseling.
                    • Complete required documentation (including progress notes) within 48 hours of contact and enter data into the Homeless Management Information System (HMIS).
                    • Demonstrate good clinical judgment in decision making regarding participants.
                    • Demonstrate ability to relate to Veterans and their family in a culturally appropriate manner.
                    • Performance Quality Improvement (PQI) duties as assigned by supervision and PQI committee.
                    • Work in partnership with other SSVF Case Managers, Intake Coordinators, and Outreach Workers; and participate in regular case consultation.
                    • Serve as a resource for income education and support tailored to the needs and desires of the Veteran.
                    • Collaborates with other providers in the ongoing reassessment of the Veteran household’s income needs.
                    • Advocate for the Veteran, integrating cultural values into their case plan.
                    • Provide employment education services, materials, and referrals to Veteran and their family, based on individual needs.
                    • Serve as a liaison between local HUD-VASH teams, attending all case conferencing with both HUD-VASH and SSVF teams and locally coordinating and planning to be responsive to the needs of unhoused Veterans in the service area.
                    • Understand the barriers that clients in both urban and rural areas face and how to best serve clients in both of these areas.
                    • Identifies systemic barriers and communicates with