Incident Response Team Member (Administrator IV) - Golden

About the role

The position is within the Division of Maintenance and Operations and Traffic Operations Branch of the Colorado Department of Transportation (CDOT).

The Traffic Operations Services Branch exists to improve the safety and efficiency of Colorado’s transportation system through institutionalized and forward-leaning real-time operational excellence.

Responsibilities

• Provide knowledge and expertise in Traffic Incident Management (TIM) to communicate, coordinate, and collaborate with partner agencies to bring closure to roadway incidents and return operations to normal status based on time of day and year efficiently and effectively;
• Collaborate with leaders across CDOT to contribute to the achievement of CDOT’s mobility operations objectives and leading regional real-time operations by supporting the regional operations systems, processes and guidelines that maximize operational control measures, messaging, and response needed through collaboration with stakeholders to implement selected and defined safety and operational measures;
• Observe traffic and respond to traffic related incidents;
• Provide incident support to safely, effectively, efficiently restore normal traffic to the area;
• Possess incident clearance authority for routine congestion related non-injury/fire accidents;
• Has authority to direct Maintenance Personnel, Safety Patrol and Heavy Tow contractors to achieve incident stabilization and return the roadway to normal operations;
• Coordinate safety patrol resources assigned to specific geographical areas of operation;
• Coordinate with other departments and staff to develop a comprehensive strategy for managing special events;
• Respond to large scale incident/disasters statewide;
• Support the integration of evolving technology into a highly functional Operations Center;
• Work and plan with Maintenance patrols for emergency road repairs and traffic control;
• Detect and verify incidents across the region, and then messaging appropriately;
• Coordinate with available resources in the field, likely across agencies, to address the incident(s) occurred;
• Aid in developing and communicating comprehensive action plans in response to more significant events, like multiple road closures in a heavy storm, to all the appropriate stakeholders;
• Support the planning, implementing, and managing of planned, unplanned and/or emergency events on the State’s transportation network, such as Winter Operations, Ride the Rockies, natural disasters, local area protests etc.;
• Work with the DOT Office of Emergency Management, CDOT maintenance sections, CDOT Regions, law enforcement agencies, safety, and local agencies in establishing policies, procedures and processes that will result in effective management of the events;
• Support implementation of evacuation routes, assisting traveling public with information, and coordination with multiple internal and external stakeholders, etc.

Requirements

Four (4) years of relevant experience in Crisis Management. Traffic Incident Management, Emergency Response, Emergency Management, Communication, Management or an occupation related to the work assigned to the position AND Three (3) years of professional experience in Incident Command or Traffic Management.

Qualifications

• Education in Crisis Management, Emergency Management, Communication, Management or a related field;
• Experience in Incident Command or Traffic Management.

Skills

• Proven success with the duties listed in the Description of the Job section;
• Highest work/personal ethics and integrity;
• Years of State service experience related to the duties of this position;
• Proven ability or accomplishment in Crisis Management;
• Outstanding leadership skills;
• Strong work/personal ethics and integrity;
• Possession of Traffic Incident Management (TIM) Certificate;
• Possession of National Incident Management (NIMS) IS 100, 200, 700, 800; ICS 300, 400;
• Ability to manage multiple assignments, priorities, and projects in a demanding environment;
• Excellent reasoning, investigative, analytical, and problem-solving ability;
• Excellent facilitation, presentation, and communication skills, both written and oral;
• Strong attention to technical detail and accuracy;
• Ability to take initiative to solve problems in an innovative manner;
• Ability to work effectively in both independent and team situations;
• Passion for safety;
• Fluency in Microsoft Office Suite (Word, Excel, Access), Gmail, SAP, and the ability to quickly learn other software systems.

Benefits

The position offers a competitive salary and benefits package, including:

• Biweekly pay;
• Comprehensive health insurance;
• Vision and dental coverage;
• Pension plan;
• Retirement savings plan;
• Flexible spending accounts;
• Life insurance;
• Disability insurance;
• Employee assistance program;
• Continuing education reimbursement;
• Professional development opportunities;
• Training and development programs;
• Wellness programs;
• Flexible work schedule;
• Telework options;
• Generous vacation and sick leave accrual.

Pay

The salary range for this position is $50,000 - $80,000 annually, depending on experience and qualifications.

Schedule

The position requires primarily 4 ten-hour days (Sun-Wed or Wed-Sat) with a shift of either 0600-1630 or 0900-1930. Travel is required for response and/or training, with expected 80% of time spent on the road. Required to operate CDOT vehicles and work in all types of weather.