Incident Manager II
Incident Manager II
Join an outstanding team that offers exciting job opportunities with the goal of providing the absolute best support to our customers. Here at DigiFlight we embrace integrity, innovative solutions, put our customers first and offer a highly competitive benefits package!
About the role
Researching and compiling known resolution steps or workarounds to enable mitigation of potential Computer Network Defense incidents within the enterprise
Applying knowledge of the tactics, techniques, and procedures of various criminal, insider, hacktivist, and nation state threat actors to identify and validate threats
Applying cybersecurity concepts to the detection and defense of intrusions into small, and large-scale IT networks, and conduct cursory analysis of log data
Conducting cursory analysis of log data
Monitoring external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency Response Teams [CERTs], SANS, Security Focus) to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise
Identifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident
Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts
Tracking and documenting Computer Network Defense (CND) incidents from initial detection through final resolution
Providing support during assigned shifts
Required Skills
- U.S. Citizenship
- Must have an active TS/SCI clearance
- Must be able to obtain DHS Suitability
- 2+ years of directly relevant experience in cyber incident management or cybersecurity operations
- Knowledge of incident response and handling methodologies
- Knowledge of the NCCIC National Cyber Incident Scoring System to be able to prioritize triaging of incident
- Knowledge of general attack stages (e.g., foot printing and scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks, etc.)
- Skill in recognizing and categorizing types of vulnerabilities and associated attacks
- Knowledge of basic system administration and operating system hardening techniques
- Knowledge of Computer Network Defense policies, procedures, and regulations
- Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non nation-state sponsored], and third generation [nation-state sponsored])
- Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
- Must be able to work collaboratively across physical locations
Required Education
- BS Incident Management, Operations Management, Cybersecurity, or related degree.
- HS Diploma with 4-6 years of incident management or cyber security experience.
Preferred Skills
- Knowledge of basic system administration and operating system hardening techniques
- Knowledge of Computer Network Defense policies, procedures, and regulations
- Knowledge of different operational threat environments (e.g., first generation [script kiddies], second generation [non-nation-state sponsored], and third generation [nation-state sponsored])
- Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code)
Benefits
Health, Dental, Vision, and Flexible Spending Account
Paid Time Off (PTO)
11 paid holidays
Tuition Education Assistance
Professional Development
401(k) retirement plan
Life insurance and short- and long-term disability insurance
Employee Referral Program
Marketing Incentive Plans