Inbound Sales Representative

About the role

Why Vagaro? At Vagaro, we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, and a passion for making a positive impact. We support our employees' growth and vision for themselves, offering opportunities for professional development and career advancement. Join us and be part of a team that values creativity, teamwork, and a commitment to excellence. Plus, we know how to have fun while getting the job done!

Responsibilities

• This position will require a competitive personality, self-motivation to achieve revenue targets, and the ability to explain a technical product to potential customers over the phone.
• Responsible for monitoring and answering the sales inbound queues for both phone and live chat.
• Make 50-70 calls per day to generate qualified meetings by responding to inbound calls, following up with leads generated by marketing campaigns, and from individual prospecting.
• Ensure progression of leads and opportunities through the sales funnel.
• Understand Vagaro’s product offering, its position in the marketplace, and be able to compare Vagaro with competitors.
• Track all leading activity and monitor opportunities using Salesforce.com.
• Maintain reliability through attending scheduled shifts.
• Other duties as assigned.

Requirements

• Bachelor’s degree or equivalent experience.
• 2 years of sales experience in an inside sales/demand generation position.
• Experience in B2B, beauty industry, or software sales a plus.
• Strong interpersonal communication skills to understand customer needs, provide consultation over the web and on the phone, and to persuade different stakeholders.
• Demonstrated ability to manage multiple tasks with changing priorities and tight deadlines.
• Ability to explain complex concepts in a clear and concise manner.
• An entrepreneurial drive.
• Experience using Microsoft Office applications, SalesForce.com, Live Chat and/or other CRM tools.

Benefits

• 💖 Attractive Compensation & Performance Bonuses: Enjoy a competitive salary paired with performance-based bonuses
• Generous PTO: 15 accrued days, plus 10 company holidays annually.
• Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family.
• Exclusive Perks: Discounts on attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork.
• Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments.
• Food Perks: $50 monthly stipend for our onsite microkitchen and a complimentary DoorDash DashPass subscription.