Inbound Sales Representative
Key Responsibilities
Lead Management: Promptly and professionally handle incoming inquiries via phone, web, and live chat from marketing-qualified leads.
Consultative Selling: Conduct deep discovery by asking the right probing questions to uncover core customer needs, effectively matching them with our tailored products and services.
Objection Handling: Confidently address and navigate customer concerns regarding pricing, features, or competitor alternatives to keep the sales process moving forward.
Pipeline & CRM Management: Meticulously track all customer interactions, BANT qualification data, and contact details within our CRM system to ensure accurate forecasting.
Strategic Networking: Bridge the connection between potential customers and sales team by ensuring high-quality lead transitions and building collaborative internal relationships.
Product Mastery: Develop and maintain an in-depth understanding of our product suite, key benefits, and competitive advantages to serve as a trusted advisor to our prospects.
Achieve Targets: Meet or exceed monthly and quarterly sales quotas and performance metrics.
Qualifications & Requirements
- Experience: 2-3 years of B2B or B2C inside sales experience, with a proven track record of exceeding sales quotas and managing the full sales cycle.
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent practical experience).
- Skills: Demonstrates an engaging and persuasive telephone manner. Exhibits exceptional skills in both written and oral communication. Capable of effectively handling a daily workload of approximately 50 calls (e.g., BANT, MEDDIC).
- Technical Proficiency: Competent in standard computer applications and experienced with CRM software, specifically Salesforce and HubSpot.
- Attributes: Highly self-motivated, coachable, adaptable, and a team player capable of working in a fast-paced environment.
Employment Authorization
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Under 10%
Relocation Provided
No
Position Type
New Grad Referral Payment Plan Yes
Our U.S. Benefits Include
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.