Inbound Sales Representative

About the role

Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.

Responsibilities

• Receiving inbound calls pre-service, service, and post-service
• Outbound call follow-up
• Working directly with data recovery engineers to report engineers’ findings
• Answering questions about the technical process of data recovery and associated pricing

Requirements

• 2–4 years sales experience
• Associate/Bachelor Degree or equivalent work experience

Qualifications

• Excellent interpersonal, organizational, and communication skills
• Phone sales skills
• Great customer service skills
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environment
• Must have passion for staying ahead of current and future technologies

Skills

• Excellent interpersonal, organizational, and communication skills
• Phone sales skills
• Great customer service skills
• Strong attention to detail
• Able to work independently as well as part of a team
• Able to analyze and evaluate customer needs
• Able to prioritize and meet deadlines in a fast-paced environment
• Must have passion for staying ahead of current and future technologies

Benefits

• Competitive Salary
• Monthly Bonuses
• 401K Retirement Plan
• Medical Insurance
• Dental and Vision Plan
• Ongoing Training
• Paid Holidays
• Maternity/Paternity Leave
• Events and Celebrations
• Subsidized Stocked Refrigerator
• Friendly Workspace
• Green Business