Inbound Sales Representative

Why Join Us

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

Responsibilities

• Handle inbound calls from clients who have previously connected with MyCorporation, focusing on a consultative relationship.
• Review client needs during calls and conduct discovery to understand their requirements.
• Place orders ensuring accuracy and follow up with the customer to confirm details.
• Close sales once client needs and MyCorporation’s ability to solve them are understood, ensuring all needs are met.
• Manage customer accounts, track converted sales, and follow up with customers if no conversation has occurred.
• Continuously assess customer needs and identify solutions to address them.
• Efficiently enter accurate and detailed records of customer interactions and actions taken.
• Confirm with customers that information is accurate and entered into the internal system.

Requirements

• High School diploma or GED.
• 2 years of experience in inside sales and administrative work.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Must be 18 years of age or older.

Preferred Qualifications

• Associate Degree.
• Exceptional phone and interpersonal skills.
• Strong written and verbal communication skills.

• Builds rapport with clients, team members, and leadership.
• Understands client needs and matches product features/benefits to their pain points.
• Takes a consultative approach, prioritizing customer needs.
• Able to find leads and build a strong pipeline.
• Takes accountability for actions, progress, and results.

Pay

The compensation range for this position is $24.00 - $25.00 hourly. This position is eligible for an annual performance incentive plan. The base pay offered will vary depending on job-related knowledge, skills, location, experience, and internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package supports the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Benefits may vary based on role, location, or hours worked and include:

• Healthcare (Medical, Dental, Vision).
• Paid Time Off, Volunteer Time Off, and Holidays.
• Employer-Matched Retirement Plan.
• Employee Stock Purchase Plan.
• Short-Term and Long-Term Disability.
• Infertility Treatment, Adoption, and Surrogacy Assistance.
• Tuition Reimbursement.